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Here’s what other Dentally users are talking about 👇

📝 mastering consent forms & estimates 💬 using dentally chat & automation 📬 recall challenges and tips 🗓️ zoning your diary for success 🔭 exploring Dentally Vision 📋 dropdown fields in notes 🌟 new to Dentally 🚀 what’s next for Dentally in 2025 📞 phone integration options 🏷️ future appointment data tags 📸 Dentally Vision & RAD Scanner ❌ failed-to-attend charges 🩻 X-ray grading in Dentally Vision 🗓️ appointment report when diary off 💳 payment plans 🔄 continuing treatment 📋 treatment & base-chart menu 🌐 multi-site online booking 🪪 registered dentist 🛎️ concierge: multiple treatment plans ➖ taking off amount owing
🎓 getting your team trained 📊 calculating practitioner wages 📈 using practitioner reports 💷 updating your 2025 pricing 🔬 lab work log features ✉️ messaging in Dentally 📞 templates for log-a-call ⏰ task reminder issues ⚙️ advanced Dentally automations 📧 automatic emailing systems ✏️ suggested edit feedback 🧠 anxiety/depression option 🔌 NHS claims via API ⏳ support-ticket timing 🛎️ concierge MH 📄 cancellation policy at booking 📞 logging voicemails (API) 🧠🎙️ AI voice 🔁 Rego referrals made easier
💳 integrating with more POS systems 🍎 Apple Pay for bookings 📅 online booking experiences 👨‍👩‍👧‍👦 linking children to parent accounts 🦷 how to chart IFaL 💰 unallocated payments 📚 elevate workshops ✉️ feedback: DM feature rework 🔌 API flag for base chart TPIs 🔬 lab work discussion (Lab Work 314) 💊 hygiene prescriptions 🔐 2PA in Vision 💷 payment allocations 🔍 new search feature ⚡ short-notice automation 🩸 notes/bleeding in BPE

Featured question 🙋

Implant Open Day

Hi guys! We are looking to host our first implant open day on Monday 24th November and were wondering if there are any tips and tricks people can offe

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🎙️ Spilling the Teath — conversations shaping dentistry

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🤝 Help other dental professionals

Latest questions across practices

Blocks in the diary

As a practice, we find the option of lunch and tea breaks being in the diary as movable appointment blocks.Our superiors want us to use the break bloc

Iprovements to setting up families as new patients in one swoop faster

Hi Could I please reiterate the need for improvement to setting up new patients when it concerns a family of patients.  The process can be quite long

Automatic close off of bank holidays

Good morning,I can’t remember if I have already requested this! If so, please ignore!Is it possible to please look into Dentally automatically closing

The red line

Feature to stop diary jumping down to the red line on accessing the calendar

changing Treatment category on NHS codes

Hi, I had several practitioners ask if we can change certain NHS treatment categories. One example is for the code 716 Denture Reline. it is classed a

RE: copy and paste of previous dental appointments.

Hi ,could I suggest a new feature regarding copy and paste previous notes from 3 or 6 months, when patient have had  attended an appt for dental check

Undo feature

Hi Is it possible to introduce some “undo” features around Dentally.  Some examples include:Notification as per the below dialogue box - could we plea

joint appointments

being able to book joint appointments ie exam/hyg would be great  and it show as joint in diarys

Bolder Font

Please can the font be bolder or bigger, its hard to read, doesn’t stand outmany thanks

Dentally portal - add practitioner filter for existing patients

Hi Dentally team,We noticed that our existing patients couldn’t book a recall online, so we tried to correct this.However, in our practice, we have th

Referral Forms

Is there any plan to have a referral form that can be linked to from a practice website so referring dentists can refer directly into Dentally?  

Accurate occupancy reports

Hi all, is there anyway to monitor past occupancy of separate clinicians. I know there is a future occupancy report. I have looked into the practition

Short Notice Appointments

My team have been testing the short-notice list by adding themselves, accepting a short-notice appointment, and then removing it. Even though the slot

Why has Dentally disabled offline chat support?

HiIt’s frustrating that Dentally phone support does not offer extended opening hours for the convenience of dentists or practice staff that work outsi

Online booking portal improvement to win more new patients

Hi Product team,I need to flag a potential flaw/drawback of the online booking portal that we have found. We’ve found that the messaging/design of the

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