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Here’s what other Dentally users are talking about 👇

🗓️ how do you manage blocks in the diary? 📣 should reminders use full words? 📊 is it possible to export patients’ appointment history? 📅 how do others use the appointment screen? 📬 tips for using tasks and messages? 📞 how do you log voicemails via the API? ⚠️ anyone else having connection issues? 🗃️ how should mass correspondence export work?
🧠 what’s your approach to mental capacity assessment records? 🛎️ how do you manage multiple concierge treatment plans? ➖ how to write off amount owing for a patient? 🪪 what do others do for registered dentist profile setup? 📄 how do you handle cancellation policy at booking? 💰 how do practices manage unallocated payments? 🧠🎙️ what’s your experience with AI voice tools? 🔍 should Dentally Portal have an existing patient filter?
🗓️ appointment report when the diary’s unavailable? 💳 how do you handle payment plans? 🔄 how do you record continuing treatment? ✉️ should correspondence templates exist? 🔬 how are others using lab work features? 🩸 would you like notes/bleeding added to BPE? 🔌 tips for setting up developers for API tests? 🗣️ general Dentally community discussions
Early Access

Trial the New Clinical Notes Experience

Clinicians wanted: quick 30-minute video call to share honest feedback. Like or comment on the post and Roxanne & Amy will DM you.

Takes 30 mins • No prep
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Disrupt Dental 2026

A one-day symposium on how AI and innovation are reshaping dentistry, featuring futurists, clinicians, founders, and product leaders.

Live topics: AI in dentistry

Event details and agenda are provided by Disrupt Dental and may change.

VenueThe Edge Theatre, Federation Square, Melbourne, Australia
DateFriday, 15 May 2026
CPD6 CPD hours
Coming in 2026

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🤝 Help other dental professionals

Latest questions across practices

Unable to find any documentation related to OAuth APIs

I wanted to create an API integration using OAUTH for getting the tokens. I have managed to create an OAuth app using settings > developer. Having

Text reminders from appointment list

You may still be working on this. When trying to send text reminders from the patients appointment list, if they have say 3 appointments, it comes up

Balance transfer between patients' accounts

It would be extremely useful to have the ability to transfer a balance or payment between patient accounts. This would be particularly helpful in situ

Early Access: Trial our new Clinical Notes experience

Hi everyone,The team here at Dentally is working on some exciting updates to the Clinical Notes experience, and we want to make sure it works perfectl

appointment prompt

please can we have a feature so that when checking in a pt that has multiple appointment on the same day it will notify the user that checks them in.F

What's the easiest way to get a scanned list of patient's medicine into dentally / Medical History?

We often get patients who turn up to the practice for an appointment without having completed the NHS forms or medical history forms online and we’re

Automatic appointment confirmation

Booking service-specific automatic appointment confirmations – urgently needed.

Appointment printing

Our appointments used to print out on portrait orientation, with practice name and appointments included. Over the last couple of days, it has changed

Poll: what is the biggest blocker in your practice workflow in 2026? 🗓️

Hi everyone, hope you are all doing well and the new year is off to a good start. 😊 Running a practice means there is always a lot to juggle, whether

Fee Comparison Report

Can we please have developed a report that compares the different fee schedules for each item number against each other. IE, going vertically is a lis

Using the full words for patient reminders

Could we have the option to use the full name for the days of the week and month?At the moment its, Mon 2 Jan at 10:00AM - doesn’t look professional.

Patient names in automated correspondence

Good afternoon everyone.Could I make a request that the automated correspondence that uses the first name field for patients be changed so that it use

Where did the authentication page go in the API reference?

Hi Dentally - where did the authentication page go in the API reference? Why was it removed?

AI notes

Hi I had AI notes button on my Dentally log in previously. I disabled it cos I did not have a microphone back then. I now have a new microphone, Could

Missed appointments/Fta's

It would be great if missed appointments changed colour rather than the little x, it would make missed appointments easier to see in the diary, helpin

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