🦷 Your Onboarding Checklist - Week Two!
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Here’s what other Dentally users are talking about 👇
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Good morning, Please can you advise/ work on a possible edit where you can create Zones from the Diary/Calendar. This was a very useful function in SOE for quick changes in the diary.
Hi @Saymon Do you know if Dentally have any plans to improve the instant messaging feature. We use this a lot in our practice and we miss the feature that enabled us to message a group of people at the same time ie, messaging both receptionists at once. Also, the aesthetics look a little clumsy as one of our clinicians has a long name and her name doesnt fit correctly therefore doesnt show how many messages outstanding form her
Hiya, Is there anywhere we can log a voicemail left for the patient, in corrospondence it only has a log a phonecall and i don’t want to do it in notes ideally. Thanks
Hi, Two questions as not sure if I’m missing something,Is it possible to be able to export a patients appointment history?Also is it possible to export a patients clinical notes that includes the chart itself? Many Thanks
Morning! We moved over to Dentally on Tuesday and one of the clinicians took BW rads. They came up on the screen but then disappeared...does anybody know how or if we can retrieve them?
Guys, new users of Dentally here. So far loving it but I have inadvertently placed a ‘special needs’ icon on a patient. How do I remove it. Thanks peeps
Hi, does anyone know if it’s possible to search for a referral that has been sent and is stored on the patients “Referrals” tab. We have received a rejection email for a patient but I can’t locate it on Dentally and would like to be able to search by LAN number. Thanks
Is there any update/plan regarding the online booking restrictions to prevent NHS patients from booking private exam appointment.
Is there any possibility that when our SMS recalls, reminders or any text message sent from Dentally that instead of just displaying our allocated mobile number that it appears as our practice name? Much like when Dentally sends us our 2FA SMS it shows up as ‘DENTALLY’ and not a random mobile number. This will help practices limit the amount of characters needed per SMS by not having to sign off as their practice name each time. Also, I’ve noticed our staff occasionally send SMS’s and sign off as their first names, which if the patient hasn’t saved the number as our practice, it may just come across as from a random person.
I’ve noticed that it is possible to delete paid invoices from Dentally. On the API there is no webhook for invoices so I wanted to ask if there are any plans for an invoices webhook so I can be notified if an invoice is deleted or any other sort of workaround to handle this case?
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