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Here’s what you’re missing in Cloud Imaging with Dentally Vision

1 day ago

Welcome to the Dentally Community!

Tap into proven Dentally best practices from real users just like you.

Here’s what other Dentally users are talking about 👇

📝 mastering consent forms & estimates 💬 using dentally chat & automation 📬 recall challenges and tips 🗓️ zoning your diary for success 🔭 exploring dentally vision 📋 dropdown fields in notes 🌟 new to dentally 🚀 what's next for dentally in 2025 📞 phone integration options 🏷️ future appointment data tags 📸 dentally vision & rad scanner 📝 mastering consent forms & estimates 💬 using dentally chat & automation 🏷️ future appointment data tags 📸 dentally vision & rad scanner

🎓 getting your team trained 📊 calculating practitioner wages 📈 using practitioner reports 💷 updating your 2025 pricing 🔬 lab work log features 💌 html email templates that look great 🗣️ poll: recall challenges 📧 automatic emailing systems ✉️ messaging in dentally 📞 templates for log-a-call ⏰ task reminder issues 🎓 getting your team trained 📊 calculating practitioner wages 📞 templates for log-a-call ⏰ task reminder issues

💳 integrating with more pos systems 🍎 apple pay for bookings 📅 online booking experiences 👨‍👩‍👧‍👦 linking children to parent accounts 🧾 preparing 2025 pricing 🦷 how to chart ifal 📨 streamlining communication 📑 digital consent workflows 💰 unallocated payments 📚 elevate workshops 💳 integrating with more pos systems 🍎 apple pay for bookings 💰 unallocated payments 📚 elevate workshops 📋 consent forms 🩻floating image viewer 🦷 UDA tracker

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⏰ The 8 rules for effective recalls 📝 Top questions around recalls 📈 How one practice saved 54+ hours on admin

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💬 Latest Active Discussions
Categories

LisaEnthusiast

Dentally Portal

cross over appointment

I’m wondering if it is possible to generate a colour specific to when patients go from one provider to the next, with a 10 chair day it is very hard to see the crossover, if it was a different colour/description it would be easy for everyone from reception to provider to DA to pick this up

444

21 hours ago

SaymonCommunity Manager

Practice Management

How are you customising your Treatment Plan templates? 🤔

Hey everyone! Did you know we’ve recently introduced some exciting updates to make Personal treatment plan templates even more customisable? Now, they’ll retain details like custom pricing, clinical notes, and appointment specifics, all tailored to your exact needs! We’d love to hear how you’ve been using these templates to streamline your charting process. Are there any features you’d like to see added? Let us know how you’re making the most of this update or if you have any ideas for future improvements! 👇 Head over to the blog for more details on the update.

1032

4 days ago

Parvaz KhanEnthusiast

Integrations/API

API Flag for Base Chart TPIs

Hi Dentally team and community,Following a recent support exchange, I’d like to propose a feature enhancement that could significantly improve data quality and audit processes for users integrating Dentally data into external systems like data warehouses.Context:Currently, TPIs (Treatment Plan Items) assigned via the “Base Chart” tab are not linked to a treatment plan and therefore have a NULL TP ID in both the API and exported data. While this is expected behaviour—as base charting is intended for documenting baseline dental status—it creates a challenge for downstream systems. Specifically, it becomes difficult to distinguish between:TPIs genuinely missing a TP ID due to ingestion or data quality issues, and TPIs that are correctly linked because they were assigned to a base chart.Feature Request:Could Dentally consider adding an explicit flag or indicator in the API response to identify TPIs that were created via the base chart? This would allow users to:Reliably filter and classify

354

5 days ago

Rothwell_DentalEnthusiast

Practice Admin

Practitioners report

Hi would anyone know how to help me with a query?So we had a patient who was treated and paid in full, assigned to correct practitioner and site, the payment is showing up in the takings report but not in the practitioner’s report. I have used all filters correctly to no avail. I would appreciate anyone’s help with this!

CHLOEPEnthusiast

Hi is there a plan to have a consent tab at all? To make it easier for patients to sign

191

5 days ago

DJmumEnthusiast

Practice Admin

Design suggestion - Take payment button

Hello. As the years are going by, the list of paid invoices on patients notes is getting longer and longer, meaning the location of the “Take Payment” button is moving further and further down the page.My suggestion would be to move it to the top, near/next to the “New Invoice/Statement of Account/Bad Debtor” area.I have mentioned this to my superiors in the past who have told me they have submitted it to Dentally but no changes as yet.

472

6 days ago

RegentStreet85Dentally Product Panel Member

Practice Admin

Failed to Attend Charges

Hello, I have just been in a meeting regarding FTA Fees and deposits. We are in 2 minds what to do….Charge a deposit to pts who pay for treatment - the only downside to this, if the pt has an outstaanding amount from a previous course of treatment, Dentally automatically allocates the payment to that treatment, which will cause problems further down the line. Start taking a charge for missed appointments through charitng a “Missed Appt Fee” which will show on pt notes. The only slight drawback to that is that if a pt doesnt ever come back we wont get the money. Is there a way to automatically take a payment through something like GoCardless. Obvisouly none of the above can be used on Denplan Care pts as they pay monthly but for Essentials pt and PFPI then it will work. I just wondered what other practices do to reduce FTA’s Tom

150

6 days ago

Shapour HaririNewcomer

Dentally Portal

NHS PR forms requested by Dentally Portal even for Private appointments

At the moment if an NHS patient books a Private appointment via the portal e.g for Private Emergency then the portal forces the patient to fill in an NHS PR form even though the appointment is a private appointment. NHS PR forms are ONLY for an NHS Course of Treatment. This is wrong functinality.

Kirstie TEnthusiast

Hi, We are trying to figure out the most streamline way of patients signing consent forms digitally on our iPads. It would be great if there was a ‘consent tab’ available on the dentally templates, so they can sign consent just like they would sign an estimate. Can anyone shed some light on what you currently do with this. Thanking you in advance :-)

806

6 days ago

MC MaryanneEnthusiast

Practice Admin

Is there a work-around for Chinese character support in Letters and Estimates

I’m advised that Dentally does not currently support Chinese characters in Letters and Estimates.I can paste in my Chinese characters. I can hit save. But if I press Preview, it becomes a mess.Has anybody found a work-around for this? I’d love to have our Chinese templates loaded and able to be used :)

771

6 days ago

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