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We have noticed if a patient has more than 5 appointments, they don’t all print out. Is there a way to get it print all appointments when there are more than 5? I dealt with a patient who had to book 9 appointments and i was unable to print them all out.

Many thanks.

Hi ​@DJmum  👋

The five-appointment limit only appears when “Appointment Card Printer” is enabled. That template is designed for small wallet cards, so it caps the list at five slots.

 

Here’s a quick fix:

1. Navigate to Settings --> Diary --> Appointments --> Appointment Printing

2. Untick “Appointment Card Printer”

3. Save

 

With that box unticked, Dentally switches to the standard A4/A5 template and prints every future appointment (page 2, 3, 4… as needed). Just keep Pages: All selected in the browser’s print dialog.

Keep in mind it’s a global setting, so everyone’s “Print” button will now use the longer template. If you ever need the five-row card again, re-tick the box. You can also find full step-by-step instructions in our Help Centre here  

 

Hope that sorts it 😊


I don’t have access to that setting. I will need to see if my PM can let me change the setting. Thanks.


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