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Announcements & News

News from the community & all things Dentally

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7 Conversations
Saymon
SaymonCommunity Manager
published in Announcements & News
A Decade of innovation and transformation with DentallyBlog

As we embark on our journey into the next decade of revolutionising the future in practice, it's fitting to reflect on the evolution of Dentally and the profound impact it has had for dental practice across the globe.Over the years, Dentally has not only adapted to meet the changing needs of dental professionals but has also pioneered features that have helped redefine the landscape of your dental software. Before and after: A visual journey of transformationLet's take a stroll down memory lane and witness the transformation of Dentally's key features over time. From its humble beginnings to the sophisticated platform, it is today. The Patient record and ChartThe evolution of Dentally's patient record and chart screen has been transformative for the way dental professionals handle their time in practice. These advancements have introduced ways to speed up your charting experience and streamline the workflows for both reception and surgery users. The chart screen has seen some our best

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Saymon
1 month ago
Saymon
SaymonCommunity Manager
published in Announcements & News
How Dentally Portal Enhances Patient and Practice SatisfactionBlog

We understand that as a dental practice, your patients are at the forefront of everything you do. Delivering exceptional patient care is a top priority, but the daily challenges of managing a practice can sometimes affect the ability to maintain effective communication with your patients.  That's why we developed Dentally Portal, a cutting-edge dental software solution designed to empower patients in managing their dental care journey.  With Dentally Portal, patients can effortlessly schedule appointments, update their medical history and complete other outstanding forms. However, you’re in complete control of the whole process.    “I personally have seen a noticeable increase in new patient bookings via Portal. All of our associates have signed up for online booking and have been appreciative of the additional new patients receiving in their diaries.”  - Sam Steevenson, South Devon Dental: when asked about how Dentally Portal has affected overall practice growth.  Keeping Up with Tech

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Saymon
1 month ago
Saymon
SaymonCommunity Manager
published in Announcements & News
Customer Stories: Tooth ClubInterview

See how Tooth Club is revolutionising patient care with Dentally Portal! 📹✨ With Dentally Portal, patients can manage their dental care journey by scheduling appointments and updating their medical history so that Tooth Club can focus on other areas of their practice, including delivering exceptional dental care to their patients🤝 Tooth Club has a team of world-class dental professionals who are committed to delivering exceptional service every time a patient visits. With the latest cutting-edge treatments and ultramodern amenities, they offer an unparalleled dental experience. Tooth Club uses Dentally Portal to provide seamless communication with their patients.   

40
Saymon
2 months ago
Saymon
SaymonCommunity Manager
published in Announcements & News
Introducing Concierge: the new way for patients to self-serve 🎉News

Concierge is part of our brand-new Portal tablet app for both Apple and Android. It allows patients to self-serve in the practice by completing outstanding actions on a device, giving them more control. This new feature helps to provide an effortless in-practice experience for your patients, while reducing the administrative burden on your reception team. Find out more about how Concierge will improve your patient experience and reduce your workload in our blog. Getting startedReady to create a smooth patient experience with Concierge? Here are some steps to get you started:Make sure your tablet device will support Concierge – you’ll need either an Apple or Android device with the latest device software installed to download and run the appSet up your tablet device by pairing it with Dentally using our guide here - make sure you have access to your tablet and your normal computer at the same timeWhen prompted to add a pairing code, remember it’s unique to you and you’ll need to type it

100
Saymon
2 months ago
Saymon
SaymonCommunity Manager
published in Announcements & News
Optimise your diary with the practitioner utilisation dashboardBlog

Optimise your diary with the practitioner utilisation dashboardAs a dental practice, keeping the diary full  is one of your biggest priorities. And here at Dentally, we understand it can be a challenging and time-consuming task.  That’s where the practitioner utilisation dashboard comes in. Practitioner utilisation, at a glance This new dashboard allows you to quickly visualise diaries through colour-coded blocks, up to four weeks in advance. You can view the percentage of a day that each practitioner is booked, making it easy to swiftly identify underutilised time slots and take proactive measures to fill it. From the main Dentally dashboard, simply click the dropdown in the top left corner and change it to ‘Analytics’ to find your personalised practitioner utilisation dashboard. The colours indicate how much of the practitioner’s day is occupied with bookings. The darker the block, the busier their diary is. You’ll also see an overview of your whole practice’s utilisation at the bott

150
Saymon
3 months ago
Saymon
SaymonCommunity Manager
published in Announcements & News
An Elevate Partnership StoryBlog

As we wrap up our series on Dentally's Customer Success Programme, we understand that dental practices are facing unique challenges in today's fast-paced world. With increasingly limited time and resources, it can be difficult to focus on business growth. Our Elevate Programme is designed specifically for practices like yours, with the goal of making customer success and business growth easily achievable, even in challenging times. We've seen it in action, and the evidence is overwhelming. Our Elevate consultants have helped numerous practices overcome obstacles, streamline operations, and achieve remarkable results.Today we share just one of these stories from one of our partner practices: Taylored Dental Care. Their experience with Dentally and the Elevate Programme showcases the true impact of our working alongside one of Dentally’s Customer Success Consultants, David Rutherford, on their day-to-day workflows. Let's delve into their story to discover how Dentally has transformed the

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Saymon
3 months ago
Saymon
SaymonCommunity Manager
published in Announcements & News
Getting the most out of Ellie BotBlog

Ellie Bot is your own personal support assistant who is always available 24/7 to assist you in answering your queries via Live Chat in Dentally.   Ellie Bot is here to make your life easier by providing quick and accurate answers to your questions whenever you need them. To get the best responses from Ellie Bot, it’s important you know how to communicate effectively with this tool, here are some best practices to help you get the most out of your interactions with Ellie Bot.  Be specific When asking questions, the more details you provide, the better Ellie Bot can assist you. Vague questions can lead to general or incomplete answers. Instead of asking, "How do I create a template?" be specific and ask, "How do I create a new treatment plan template?" This helps Ellie Bot understand exactly what you need so they can provide the best answer first time round!  Ask for regional-specific answers Different regions can have different procedures and regulations. If you need information that mi

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Saymon
3 months ago
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