This week on Spilling the Teath, Henry Schein One’s podcast, Head of Growth Marketing, Alan Mutton hosted our first ever Quick Sips episode ☕️ Speaking with Philip Molden, Director and Co-Founder of Working Feedback, he found out more about why patient reviews are no longer a luxury, but a necessity in this 20 minute episode.
Phil shares how feedback fuels trust, reputation and practice growth as well as insights on how collecting and responding to reviews actually make a difference: “It’s all about affirmation, it’s the digital, online way of word of mouth.”
And that’s what our community is about - sharing ideas, offering suggestions and letting us know what works for your practice 🤝
So, Alan’s question for our Dentally Community: Has there been a time where you received a piece of constructive feedback which you turned into a positive outcome? Let us know below 👇
Missed the episode? Watch here: Review Strategies That Work | Philip Molden (Working Feedback) | Spilling The Teath
Or listen here: Easily listen to Spilling the Teath in your podcast app of choice 🎧