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Community FAQs

Essential answers to common questions in our Dentally community

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4 Conversations
Saymon
Community Manager
SaymonCommunity Manager
published in Community FAQs
Dentally Hot Topics 🔥 - Getting started
Dentally Hot Topics 🔥 - Getting startedF.A.Q.

Hey Dentally Community! From finding patients to setting up new users, when it comes to getting started with Dentally, there’s a lot to consider. So we’ve pulled together these hot topics into a single handy article!  Here are our tips and tricks for using Dentally.  I need to find a patient’s record, how do I search for them in Dentally? Looking to find a patient's record quickly? Remember these pointers!  Use the toolbar at the top of the page – it's visible no matter what part of Dentally you’re in!  As you start typing, suggestions will appear in a dropdown below the toolbar.  You can use a lot of different info to find a patient, not just their name – try their mobile number, email address or date of birth.  💡 Top tip: You can also quickly navigate to a patient you viewed recently - click the ‘Recently Viewed Patients’ icon (the two heads 👥) in the left-hand toolbar. If you need to create a new patient, it’s easy! From anywhere in Dentally, click the ‘+ 👤’ icon in the left-ha

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Saymon
Community Manager
Saymon
Community Manager
SaymonCommunity Manager
asked in Community FAQs
[23/07/2025] [Resolved] Some Community posts are not loading

Hi everyone,We have seen reports that a few Community topics refuse to open and instead show a permission error or a blank screen. Our team is on it and is already working on a fix.What you might notice Clicking certain topics gives a “something went wrong” message Some links lead to an empty page instead of the expected discussion You may not find any questions when you click on a category such as “Practice Management” We will keep this thread updated as soon as we have news. Thank you for your patience while we sort things out.

102
Saymon
Community Manager
Saymon
Community Manager
SaymonCommunity Manager
published in Community FAQs
Here’s what you’re missing in Cloud Imaging with Dentally Vision
Here’s what you’re missing in Cloud Imaging with Dentally Vision

Hey Community! 👋  Have you explored Dentally Vision yet? Our seamless, fully cloud-based imaging experience is designed by and for our Community of dental professionals to help you focus on patient care. In our recent webinar, we saw firsthand from one of our expert training specialists how to go from setup to polished, AI-enhanced images in a matter of clicks. Let’s take a deep dive into some of the highlights below 👇    1. Effortless, always-on imaging 📷 Imagine all your 2D, 3D (CBCT), CAD/CAM, and photographic scans living securely in the cloud, ready whenever you are. No more digging through folders or wrestling with servers, just seamless access from any device, anywhere. While you may be losing hours of time each month to complicated IT, practices that have already made the switch are enjoying a seamless clinical workflow.  2. Clear patient histories at a glance 🦷 Thanks to Vision’s intuitive age indicators (new, recent, older), you can instantly see which images are up to da

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Saymon
Community Manager
Ysy Lees
Community Manager
Ysy LeesCommunity Manager
published in Community FAQs
Dive into Dentally Vision AI
Dive into Dentally Vision AI

At Dentally, we are keen to offer AI in a way that helps you make a real positive difference to both the patient experience and your daily practice workflows. Dentally Vision AI offers more accurate diagnoses through its advanced AI clinical detection capabilities; from assisting you with treatment plans to chairside education, embrace a leap forward with patient care. 🦷   If you’ve been wondering if Vision AI is right for your practice, why not get some answers from our FAQs? Embrace the future of dentistry and discover more about the ways Vision AI can empower you and your practice. 🚀   If you’re already a user of Vision AI, let us know your experiences below! We’re keen to discover more about the ways this has helped you provide better treatment. ⬇️ 

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Ysy Lees
Community Manager
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