Dentally Product Round-Up - June 2026
Ask questions, get answers and engage with your peers
We’re really not a fan of the new clinical notes update. It is not user friendly, it’s overly clunky and added additional steps which where not needed. I think it should revert back to the original note taking, as it was much more user friendly.
Hi there, Hopefully in this platform we will be more lucky.For over two years now we have requested to your support team via chat if there is anyway to develop a feature able to run a report that identifies missing dental notes after a visit has been
Is there any possibility of adding the Dental Activity codes to the NHS Treatment categories listed in the Treatments & Plans Settings page?It would greatly help practices to see what codes are actually attached to each treatment item - rather th
The xero integration is great and we were so relieved that this was a feature on Dentally, however since turning the xero integration on, we have since learnt it has some flaws.Payments can’t be amended - This is not realistic & as much as we’d l
Hi @Hebe Lowen @Saymon Do you know if Dentally has anything on their roadmap for the Denplan Data Exchange link that we had in in Exact. We have been told that we have the most amount of Denplan patients in the area so managing our Dentally databas
Good afternoon,I’m interested to see the launch of the new Dentally Kiosk to allow for self check in. However as we have 2 waiting rooms, it’s not really viable for us at the moment. Are there any plans to develop Kiosk further so that it is able t
Hello,It would be useful if the date bar at the top of the diary would have an option to move forward by not just a week, 3 months and 6 months, but also just by a month (as per attached screenshot)Thank you!
Hey everyone! Did you know we’ve recently introduced some exciting updates to make Personal treatment plan templates even more customisable? Now, they’ll retain details like custom pricing, clinical notes, and appointment specifics, all tailored to y
Hi team,We use the deposit feature regularly to discourage patients from cancelling on short notice/FTA and it is really helpful in keeping our utilisation up.There are a couple of things that would really help with making this feature more effective
@Hebe Lowen HiCan I pls make some suggestions for improvement to the Dentally email screen - is it best listed here or on a fresh thread? Can we have the ability to pin emails please which are important and need to be worked on otherwise they fall
Welcome to the Dentally community! 🎉 You’re now part of a group of professionals dedicated to advancing dental care with the help of innovative technology. Take a moment to introduce yourself, tell us a bit about your role or your practice, what brin
Hello, How do I change the default time for appointment reason? I can set them up and change the order however I am unable to find an option to change the default times, they are all set as 5 minutes which means we have to modify the time manually Th
Hi, I have charted watch on a tooth, it comes up on the chart, then when I do treatment over the area the watch was charted why is the watch still there over the treatment? Treatment should overlay the watch to show i am not watching this anymore. Wh
HiCould I please request improvements to the following: Lab related featursLab work received - nice feature but the green lab bottle does not appear on the calendar in some circumstances. I’ve played around with it and whilst it appears for patients
Is there a feature were appointment confirmation can be automatically sent once booked in diary
Good morning everyone I’ve noticed Dentally runs quite slow these days- the animated Dentally logo is present for quite a while when opening patients. I’ve tried all of the troubleshooting tips- caches cleared, everything updated etc. but to no avail
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