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I commonly restore central buccal cavities which are charted poorly because you either have to choose mesial or distal. Is it possible to split each section into three on the chart rather than two?
HiAs I’m sure many practices do we have different clinicians working on different days. Is there a way of only displaying the diary/ies for whoever is working that day, rather than having all 4 displayed but only having 2 working? The columns get ver
Can we add a feature where even if MH is not due yet we can prompt it to be updated to send to dentally portal e.g. a woman completed her MH 4 months ago but is now pregnant so we would like a new one. we cant find a way to allow it to be updated on
It would be really helpful if Dentally could automatically exclude, or give us the option to exclude, treatment that has already been completed and charged/paid for when a treatment plan is amended.For example, a patient may accept a treatment plan a
Hey everyone! 👋 We're currently looking at ways to improve how online booking and appointment reasons are configured, aiming for an easier workflow with more control over your appointment settings.I’m looking to recruit practice managers to help test
Would it be possible to have a dedicated app for the Dentally patient portal, where patients can log in and access their information in a similar way to the NHS App?A lot of our patients forget their passwords, and when they try to reset them, they o
The image system highlight upper + lower 456 for bitewing radiographs. A bitewing image would normally include upper + lower 7s, so can this be changed to highlight 7s as well?
Hi Dentally Community,I’m the founder of DentalConnect, a platform designed to help dental practices fill last-minute appointment gaps.We submitted our Dentally integration partnership application almost two weeks ago and are currently awaiting revie
It would be a great time-saving feature if there was an option to do a mass export in the correspondence section, just like we can export the clinical notes history at the click of a button.The reason I am requesting this is that I am in the middle o
Does anyone know how if there is a way that a deposit that has been paid via stripe can automatically be used to pay an invoice when the treatment is completed? At the moment, the balance payment that is added is automatically allocated to the invoic
Hi guys,When we have an email sent to us and it is not through Dentally, we have to obviously log it in a patient’s notes, correspondence etc. It would be good if a ‘log and email’ toggle could be selected as well as ‘log a call’ in correspondence
Good morning everyone I’ve noticed Dentally runs quite slow these days- the animated Dentally logo is present for quite a while when opening patients. I’ve tried all of the troubleshooting tips- caches cleared, everything updated etc. but to no avail
Has anyone else experienced taking a payment, and then it loads and processes it to the users account but rather than getting rid of the payment box it keeps it on the screen, occasionally causing confusion as we think we just haven’t clicked record
At the moment if an NHS patient books a Private appointment via the portal e.g for Private Emergency then the portal forces the patient to fill in an NHS PR form even though the appointment is a private appointment. NHS PR forms are ONLY for an NHS C
HI Team,We are VoiceFleet an AI voice receptionist. We have requested a partnership request via this form https://www.dentally.com/en-gb/integrations/become-a-partner to gain access to the Dentally API a couple of weeks ago and haven’t received a co
Hi everyone 👋 Im Anke, a Product Manager for Dentally. I’m currently doing some research into how practices would like to handle prescriptions, and I’d really value your input.We know every practice works differently, so I’m keen to understand:How
Hi everyone,I'm interested to hear how other Community Dental Services are managing the revised NHS England CDS Waiting List Data Collection requirements within Dentally.The guidance now requires services to accurately record and report patient pathw
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