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It would be great if we could send the same message to a group on Dentally Chat in the way one might do on WhatsApp and the like. For example, if this was a feature we could send a message to all dentists, all nurses, all staff etc. like a bulletin.
It would be good if we could use newlines, as well as bold, italic, underline - ideally just hmtl/css including hyperlinks - in portal appointment descriptions.Currently we are using brackets to section/demarcate second and third paragraphs but this
Why can’t you send a bulk communication to the list of patients that come from the lapsed patient, unbooked treatment and other reports? Also, I’ve tried to recreate these reports in “Patients” but can’t filter them correctly to get the same list of
I would like to know if we can print multiple Provider Invoices on ‘1’ page?It is a waste of paper when patients want a printed receipt, especially when the Statements print out all previous Invoice dates.Also is it possible in the future to add the
Currently if we forget to set a room when booking an appointment, the appointment won’t show anywhere in the room diary view.It would be good if we could set a default room per practitioner, and/or via a schedule ...and when editing the availability
Hi Dentally, I’m reaching out to ask whether you offer any support or guidance for tracking bookings related to Google Ads campaigns. It is essential for our marketing to have accurate data on the effectiveness of our ads and patient booking numbers
Dentally update idea - make Email the default option for recalls rather than Letter.Are any other practices finding this to be time consuming? Having to manually change each patients recall option to email (or SMS should you choose) rather than lette
Does anyone have a list of compatable terminals for use with Worldpay in order to integrate with Dentally i.e. send payments directly from Dentally to the card machine please? I have seen A920 Pro mentioned but it is still vague as to whether this wo
is there a way to have it stated on an estimate for patients what treatment is private & which is NHS instead of having to open two courses of treatment and print/email two separate estimates? if we can chart NHS and private together it would be
Hello, We are a group of practices from Scotland, that have just moved over to Dentally from SOE Exact and I was looking to feedback some features that I think are crucial and would really appreciate being explored. When submitting an NHS treatment
Has anyone else experienced taking a payment, and then it loads and processes it to the users account but rather than getting rid of the payment box it keeps it on the screen, occasionally causing confusion as we think we just haven’t clicked record
Currently the portal says: “Balance due after appointment” but some practices take payment on the way into the appointment - it would be better to say “Balance due at appointment” ...or give the option to choose the preposition in the portal settings
HiCould I please request improvements to the following: Lab related featursLab work received - nice feature but the green lab bottle does not appear on the calendar in some circumstances. I’ve played around with it and whilst it appears for patients
*typo in title - should read “how do others cancel whole day list of patients”I’m interested to know how other practices get around the problem of having to reschedule or cancel a clinician’s whole day list due to illness or last min holiday. I think
Really disappointed at the lack of effort in adapting the software for Scottish users. The software has clearly been optimised for English users privately or in the UDA system and while we pay the same for the same software, it is shamefully lacking
Please could the systems team have a look at this? If a clinician books a day holiday and their column is blocked, it isn’t visible when looking at the diary and so it’s down to us to let people know that appointments need to be moved. In other sys
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