Are you ready for the festive period?
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Hi team,I’m excited to see the now “Short notice” function on the diary. However, I’d like to see one additional function/filter added to the waitlist/short notice function.Many, if not all patients, have days/times they are available - eg Tuesday af
Any pointers on creating visually appealing html email templates in Dentally? I’ve tried pasting in some basic html email templates but the styling gets thrown out when I toggle between code view and the visual editor.
Can dentally be linked and integrate with VOIP phones? This would hopefully allow caller ID to be displayed, ie when Mr Daniel Smith calls the practice, with his patient file already in Dentally, his name would pop up on the display to give a persona
Hi guys! We are looking to host our first implant open day on Monday 24th November and were wondering if there are any tips and tricks people can offer us who have hosted them before.Do you do goodie bags, do you involve every member of the team in t
Has a colleague of yours gone above and beyond this year?Or perhaps there's someone that comes to mind when you hear the words 'exceptional patient care'?If so, tag them and let us know why in the comments below and they'll be entered into our festiv
As a practice, we find the option of lunch and tea breaks being in the diary as movable appointment blocks.Our superiors want us to use the break blocks that are fixed in place when added as part of the clinicians schedule. Would it be possible to ma
Hi Could I please reiterate the need for improvement to setting up new patients when it concerns a family of patients. The process can be quite long when setting up a family for the first time. Is it possible when completing one adult (or a child)
Good morning,I can’t remember if I have already requested this! If so, please ignore!Is it possible to please look into Dentally automatically closing off bank holidays? It’s time consuming to have to close off every individual diary for each bank h
Good morning all,Regarding cancelled appointments - these used to automatically ping back to the ‘unbooked appointments’ list when the appointment was cancelled which was really helpful, particularly if a patient was not rebooking straight away. Als
So following the Was Not Brought Policy that was implemented in 2021 we marked children as Was Not Brought (WNB), since moving over to Dentally we have noticed that if we mark children as WNB they disappear out of the diary. For now we are putting FT
Hi, I had several practitioners ask if we can change certain NHS treatment categories. One example is for the code 716 Denture Reline. it is classed as Other treatment. Would that have an impact on the claims being sent if we change it? I was under t
Hello, We use MeditLink to scan our patients and send work to labs - such a simple process, i saw on this article you link with Medit but cannot find any guide on how to do this. We need our patients dentally files to link to Meditlink to save havi
Hi all, is there anyway to monitor past occupancy of separate clinicians. I know there is a future occupancy report. I have looked into the practitioner report but I don’t find accurate enough as it is only for patients/appointments who have complete
We take deposits for various treatments to occur in the future. The payment will go as unallocated or unexplained. How can we prevent a £100 deposit for e.g. EMS Airflow hygiene being deducted because an associate has charged something else e.g. B
Hello, How do I change the default time for appointment reason? I can set them up and change the order however I am unable to find an option to change the default times, they are all set as 5 minutes which means we have to modify the time manually Th
My team have been testing the short-notice list by adding themselves, accepting a short-notice appointment, and then removing it. Even though the slot appears free in the diary whitespace, it no longer shows as available for short-notice booking. Has
Is anyone else having troubles with the deposits system? we’re finding any funds taken that are allocated as a deposit don’t get allocated to any invoices generated without being manually released. Even if the invoice generated matches the clinician
Is there any plan to have a referral form that can be linked to from a practice website so referring dentists can refer directly into Dentally?
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