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Question

Online Booking as per Patient Plan

  • August 5, 2025
  • 1 reply
  • 29 views

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Is there any update/plan regarding the online booking restrictions to prevent NHS patients from booking private exam appointment.

1 reply

Saymon
Community Manager
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  • Community Manager
  • August 12, 2025

Hi ​@Ali Afzal 👋

Thanks for raising this. For context, most practices we speak to want NHS patients to be able to book private care when they choose, and keeping the rules simple helps patients complete bookings without confusion.

I’ve added your request and shared this thread with our product team. It isn’t on our current roadmap, but we’ll review it alongside wider demand and keep this thread updated if anything changes.

If you can share how often this crops up at your practice, that will help the team weigh the impact more accurately. 😊