Hey @Laura B 
Great timing
! Our team is working on a built-in tool to help reception teams fill last-minute gaps automatically. That should take most of the white-space firefighting off your hands.
I’ve tagged @Hansa Rastogi, our Product Manager who’s working on this, as she may be able to add you to our upcoming beta testing. If you’re keen to try it first, just let her know!
On your point about adding patients to the waiting list right from the booking pop-up: you’re not the only one asking. I’ve flagged it with our Product team and will keep you posted if it moves forward. 
Great yes, I would love to be part of the beta testing @Hansa Rastogi
Thanks Laura! What is the name of your dental practice, and your email address please (DM me!
) We will add you in! It’ll start in the next couple of months so will invite you as soon as it’s ready!
@Hansa Rastogi @Saymon
OMG this is something we have been asking for for 3 years. Please can be on the beta ASAP!!