Hey ​@Laura B  👋

Great timing 😃 ! Our team is working on a built-in tool to help reception teams fill last-minute gaps automatically. That should take most of the white-space firefighting off your hands.

I’ve tagged ​@Hansa Rastogi, our Product Manager who’s working on this, as she may be able to add you to our upcoming beta testing. If you’re keen to try it first, just let her know!

On your point about adding patients to the waiting list right from the booking pop-up: you’re not the only one asking. I’ve flagged it with our Product team and will keep you posted if it moves forward. 😊

Great yes, I would love to be part of the beta testing ​@Hansa Rastogi 

Thanks Laura! What is the name of your dental practice, and your email address please (DM me! :) ) We will add you in! It’ll start in the next couple of months so will invite you as soon as it’s ready! 

​@Hansa Rastogi ​@Saymon 

OMG this is something we have been asking for for 3 years. Please can be on the beta ASAP!!

Hi,

Please could I be added to the beta testing for the short notice automation as this is something we desperately need at our practice! We recently changed from SOE a few months ago and it was a very helpful feature on SOE :) Thanks 

Thanks ​@kreate.bonnie! What is the name of your practice please? I’ll add you to our Beta. :) 

Hi Hansa, please can you add this to Bupa Dental Care Sutton Coldfield While road, great idea!! we are struggling with filling white space 

This would be really useful - I look forward to having this for our reception team in the future.

Side note: In regards to the ‘unbooked treatment’ report - If this could be viewed per appointment which is unbooked rather than per patient and their treatment plan value, that would be beneficial. Then we could maybe filter by appointment length and/or type (i.e. hygiene apt, treatment), this would actually make this report more useful in my opinion. Currently we have to view each patient on the report to find a suitable appointment type/length, which is time consuming.