+2Tell me this is happening sometime soon!
White space everywhere and where to start!
If anything why can we add to the waiting list while booking that individual appointment, rather than having to open patient record, appointments and the adding, so time consuming!
Best answer by Hansa Rastogi
Hello! I'm delighted to say that we have built this and it's rolling out to all our customers this week - you'll soon see a little jigsaw icon appear on your calendar in the top right! Please encourage your reception teams to use it 😄
+14Hey
Great timing 😃 ! Our team is working on a built-in tool to help reception teams fill last-minute gaps automatically. That should take most of the white-space firefighting off your hands.
I’ve tagged
On your point about adding patients to the waiting list right from the booking pop-up: you’re not the only one asking. I’ve flagged it with our Product team and will keep you posted if it moves forward. 😊
+2Thanks Laura! What is the name of your dental practice, and your email address please (DM me! :) ) We will add you in! It’ll start in the next couple of months so will invite you as soon as it’s ready!
+9
OMG this is something we have been asking for for 3 years. Please can be on the beta ASAP!!
+2Hi,
Please could I be added to the beta testing for the short notice automation as this is something we desperately need at our practice! We recently changed from SOE a few months ago and it was a very helpful feature on SOE :) Thanks
+2Thanks
+2Hi Hansa, please can you add this to Bupa Dental Care Sutton Coldfield While road, great idea!! we are struggling with filling white space
+2This would be really useful - I look forward to having this for our reception team in the future.
Side note: In regards to the ‘unbooked treatment’ report - If this could be viewed per appointment which is unbooked rather than per patient and their treatment plan value, that would be beneficial. Then we could maybe filter by appointment length and/or type (i.e. hygiene apt, treatment), this would actually make this report more useful in my opinion. Currently we have to view each patient on the report to find a suitable appointment type/length, which is time consuming.
+2Hello! I'm delighted to say that we have built this and it's rolling out to all our customers this week - you'll soon see a little jigsaw icon appear on your calendar in the top right! Please encourage your reception teams to use it 😄
+9Hello! I'm delighted to say that we have built this and it's rolling out to all our customers this week - you'll soon see a little jigsaw icon appear on your calendar in the top right! Please encourage your reception teams to use it 😄
Well done Hansa and team, fabulous piece of the Dentally kit now. We were beta testers and worked well from the start
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