These are exactly the kinds of issues many of us have been hoping Dentally would address since the launch of the online booking feature. Unfortunately, it seems these concerns have not yet been prioritised, which is disappointing given the impact they’re having on practice operations specially NHS patient booking Private Exam appointments.
Hi @BCDC2023 @Ali Afzal
I'm Luke, one of the Lead Product Designers at Dentally. Thank you both for flagging this, it's something we are aware of and we are looking into ways to improve the online booking experience at the moment!
We'd love to speak to you about your experience as part of our discovery - your feedback and insight would be incredibly valuable in helping us to shape Dentally Portal. If you're happy to share, I'll get in touch with you directly soon!
Thanks for your patience, we understand it's important that online booking works for you and we're working hard to resolve these issues and make it better for both you and your patients.
If any other users would also like to share their feedback, please reply below and we'll get in touch!
Hi
Happy to speak, please reach out to me on my number on your system or email me.
Thanks.
Regards
Danish
Agree with many of the post it should be possible to restrict how and when patients are allowed to book and what and how much a of a deposit if taken at the time of booking.
