Training

Hi ​@Lesley Morgan-Barlow - we are in the process of releasing a new Dentally Academy.  All you need to do is message our Support team, asking them to add your team members (which we can do by checking who is set-up within your Dentally system).  

At the moment we need to add them for you, however in the near future all Dentally users will be able to access it without having to ask. 

Thanks Robin, I am on it!

By the way ​@Lesley Morgan-Barlow - once you’ve visited the new Academy or if your team has any feedback on it, then I’d really appreciate hearing how we can make it better for you and our other users

​@Robin Kelly absolutely no problem with feedback

Hi ​@Robin Kelly , is the academy the training found at this link: https://dentally.mygo1.com/login

This is what I have been using for our staff to get them up to speed since I was shown it about 6 months ago… but if there is something better I’d love to find out!

Yes ​@Anne-Maree Siderides - we have a new Academy about to be released, however happy for you to join early.  It has all of the latest learning content, webinars etc.  Please drop a chat to Support and they can add you and your team.  

​@Robin Kelly we seem to have an issue with the Academy on day one, one of my clinicians can only see the Dentally Vision learning pathway and I can’t help as I can  only see the Admin pathway. I have asked support to give me access to all the pathways as I need to direct my team on what I need them to complete. I will contact Support again to see if they can sort this our but wanted to give you my initial feedback/

Bear with us ​@Lesley Morgan-Barlow - its probably the way the user has been set-up - its a new tool for our team as well - I’ll reach out to the Support team now and see if its a configuration issue

I’ve just completed the dental academy training  (Clinican) and have  some feedback.

I feel that this course could be tailored more to specific businesses and locations. I have had to skip over a lot of NHS and ortho information as irrelevant to me in a private practice and equally have had to skip over information for Scotland, Ireland etc

Sorry just another comment. It would be very nice if there was CPD available for the course ie the certificate fulfilled the GDC requirements for CPD

Hi ​@Robin Kelly, the feedback from Angie is from a member of my team

Great feedback - We opted to make the Learning Paths a single journey to remove complexity and make some of the sections optional vs. required.  However I think we can do more to make it more relevant for you.  CPD accreditation is on the top of our list and we’re aiming to have that in place as soon as possible (probably by March).  Thank you for sharing.

I would like my new nurses to join, can you add an entire practice or just individuals to this?  What is the process to join?

Hi ​@BCDC2023  - yes we can add your entire practice - simply send a chat message to our Support team and ask them to add you and your team to the Dentally Academy, just ask them to use the user email addresses you have loaded within the your Dentally instance and they can add them (or let them know which users not to add). 

Hi Lesley, thanks so much for raising this! We realised from your question that we didn’t have clear information available about Dentally Academy and how to access it. We’ve create a short article that outlines everything you need to know, including a quick form you can fill out to request access. Once submitted, you’ll receive your login details by email - no need to contact support, making the process quicker and easier!

You can read the article here. 

We are always working to improve the Academy and would love to hear any feedback you have.