I'd like to provide feedback on your DIrect Messages feature. The windows to see the list of contacts is too small, and there is no appropriate signs as to which conversation has been read or not. Perhaps this features requires some reworking, as it is specially frustrating on large practices with dozens of staff texting. In fact, you cannot even read their full names if too long. Please fix this as this is a huge quality of lifeimprovement for a very good platform.
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Hi
Thanks for sharing this feedback and welcome to the Dentally Community 
We’ve heard similar thoughts around Direct Messages, especially from larger practices where lots of team members are chatting at once, so your examples add valuable insights.
I’m passing this to our Product team, along with recent feedback about message templates. Right now Direct Message updates aren’t on our near-term roadmap, but feedback like yours is exactly what shapes our priorities. I’ll keep this thread updated as soon as we have any concrete plans to share. 
In the meantime, please keep the ideas coming. The more context we have around day-to-day use, the better we can make Dentally for everyone.
Would it be possible to add some sort of ‘group chat’ feature? We often have to message the same thing to multiple users. Currently, this involves lots of copy and pasting into all the individual chats.
Hi ,
Thanks for the feedback. Our Product team are actively gathering similar requests, so I’ve added yours to the Direct Messaging enhancements tracker. I’ll keep an eye on its progress and circle back here with any updates. Really appreciate you helping us make Dentally better! 
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