Is there a way to turn off the ‘continuing treatment’ prefix when booking follow up appointments. At the moment if the patients name is too long or the appointment is too short I can’t see at a glance what they’re in for if I’m looking at the calendar.
+14- Community Manager
Hey
“Continuing Treatment” is one of Dentally’s built-in appointment reasons, so the system drops it in whenever you book from a treatment plan. At the moment there isn’t a master switch to hide it because reports rely on that tag.
Just to make sure I understand this correctly, is this similar to the situation you’re referring to?
I can bring in someone from our product design team to share more details and I’ll have a look if it’s something our teams are currently aware of 😊
- Enthusiast
Hi
Yes thats the bit I’m talking about- I don’t need to see their continuing treatment. If they’re booked in for anything other than an exam or urgent app they’re likely to be continuing treatment
+14- Community Manager
Hi Fozzy!
I understand, thanks for confirming and I totally see your point. You already know they’re continuing treatment so you’d much rather see what the appointment is about.
I’ll flag it to our product designers and start tracking it internally. I’ll keep you posted here in case there’s any updates! 😊
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