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New Accounts View & Stripe

  • July 25, 2025
  • 3 replies
  • 103 views

EamonnOMeachair
Savvy Contributor
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HI Dentally

We are using the new accounts tab and I needed to refund 3 stripe deposits.  On the old accounts view, the Stripe link was hyperlinked, so when you hit, took you to the actual stripe tranasction, to refund or amend. 

on the new accounts view there is no stripe hyperlink that I can find.  Can you help?  Am I missing it, or is it not there. 

 

it was very useful. Without it, I need to log into stripe, and scroll through transactions to find it, and with 5 clinics, it can be time comsuming.  Today I just went back to old accounts view, used link and done in 3 clinics. 

Regards

Eamonn

Best answer by Al T

Hey ​@EamonnOMeachair, that’s a great piece of feedback. We’re adding the Stripe link into the new screen for you, so by tomorrow morning you should be able to quickly jump to the Stripe dashboard just as you could on the old one. Really appreciate you letting us know.

3 replies

Saymon
Community Manager
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  • Community Manager
  • 280 replies
  • July 28, 2025

Hi ​@EamonnOMeachair,

Thanks for flagging this. I’m going to bring in ​@Al T, our Product Manager on this project, as he may have more context and potentially a solution/workaround. Feel free to add any details Al!

I’ll make sure this is captured internally, especially if it’s something we haven’t seen before. 😊


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  • Dentally Team
  • 6 replies
  • Answer
  • July 29, 2025

Hey ​@EamonnOMeachair, that’s a great piece of feedback. We’re adding the Stripe link into the new screen for you, so by tomorrow morning you should be able to quickly jump to the Stripe dashboard just as you could on the old one. Really appreciate you letting us know.


EamonnOMeachair
Savvy Contributor
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  • Author
  • Savvy Contributor
  • 11 replies
  • July 29, 2025

Great thanks, 

 

Great to see community work so well!