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Question

Integrations - Messaging

  • July 31, 2025
  • 2 replies
  • 63 views

RegentStreet85
Community Pro
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@Saymon 

 

Do Dentally have any plans to integrate with WhatsApp, it can be easier to manager (And cheaper than SMS) a few of our patients say they dont use SMS. 

Tom 

2 replies

Saymon
Community Manager
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  • Community Manager
  • 280 replies
  • July 31, 2025

Hey ​@RegentStreet85

Our teams are currently exploring a range of messaging integrations (including WhatsApp 😊), but we’re still very early in the process, so I don’t have any firm timelines to share just yet. Things can change quickly as we scope feasibility and compliance.

 

In the meantime, if you have any specific volume estimates or feature requests (e.g. two-way chat, group messaging, automated flows), please let me know here and I’ll feed them back to our product team. I’ll keep the Community updated as soon as there’s something more concrete to share 😉


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  • Enthusiast
  • 5 replies
  • August 11, 2025

This would be fantastic for us, we’re in a rural area and patients often don’t receive SMS due to lack of signal. A few of our patients have mentioned if this is a possibility.