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Lab Work Feature in The Diary - Who's Using it?

  • January 6, 2025
  • 8 replies
  • 248 views

Lesley Morgan-Barlow
Community Pro
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Hi everyone,

Is anyone else using the new Lab Work feature in the diary? I believe it’s still in beta testing, but I introduced it to my team today, and they absolutely love it! It’s such a handy addition to streamline lab case tracking and ensure nothing slips through the cracks.

As an aside, @Saymon, can I put in a request for a similar prompt for Consent Forms that may still need signing? It would be incredibly helpful to have this feature available on the Visits screen too!

Looking forward to hearing how others are finding the Lab Work feature!

This topic has been closed for replies.

8 replies

RegentStreet85
Community Pro
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Oh sounds good. 

 

@Saymon can we have it 


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  • Savvy Contributor
  • January 9, 2025

Same for us ​@Saymon 


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  • Dentally Team
  • January 10, 2025

Hey ​@RegentStreet85 and ​@Harry Leak we will be launching it in the coming weeks, but if you reach out to the support team in chat, they will be able to turn on this feature for you earlier.
You can learn more about the feature in our support docs here
 


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Hi everyone,

Is anyone else using the new Lab Work feature in the diary? I believe it’s still in beta testing, but I introduced it to my team today, and they absolutely love it! It’s such a handy addition to streamline lab case tracking and ensure nothing slips through the cracks.

As an aside, @Saymon, can I put in a request for a similar prompt for Consent Forms that may still need signing? It would be incredibly helpful to have this feature available on the Visits screen too!

Looking forward to hearing how others are finding the Lab Work feature!

Why cant i find this feature anywhere??!


Saymon
Community Manager
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  • Community Manager
  • January 15, 2025

Hi everyone,

Is anyone else using the new Lab Work feature in the diary? I believe it’s still in beta testing, but I introduced it to my team today, and they absolutely love it! It’s such a handy addition to streamline lab case tracking and ensure nothing slips through the cracks.

As an aside, @Saymon, can I put in a request for a similar prompt for Consent Forms that may still need signing? It would be incredibly helpful to have this feature available on the Visits screen too!

Looking forward to hearing how others are finding the Lab Work feature!

Why cant i find this feature anywhere??!

Hey there! 

Feel free to reach to our Support team via chat to get this feature enabled. They’ll be able to assist you 😊


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  • Dentally Team
  • January 27, 2025

The new lab work status feature is now live and available to use in Dentally. 
You can learn more in our news post or how to use it in our support docs


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  • Enthusiast
  • January 28, 2025

@Saymon 

to confirm will the support team be able to add the consent form tracking as well as discussed in Lesley’s first post?

or is this still only about the lab work tracking


Saymon
Community Manager
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  • Community Manager
  • January 29, 2025

Hi ​@Anish Patel

 

Our Product team definitely recognises there’s room for improvement when it comes to consent form tracking, and we’re actively collecting feedback to ensure any updates deliver the best possible experience for our customers.

 

At the moment, I don’t have any specific updates to share, but I’ll be sure to keep this post updated as soon as there’s news. 😊