Say hello! 👋 Introduce yourself to the Community
Hi everyone! We’re excited to announce a fun opportunity for our amazing community members. We’re giving away free tickets to the Elevate Workshop happening in Birmingham on Friday, December 6th! 🌟 To enter, simply share your best tip, idea, or feedback about how you’ve been using Dentally to elevate your practice. It could be something that’s made a difference for your team, improved your workflow, or even how you’ve introduced new features to your patients. The most creative, insightful, or helpful answers will win a ticket to the workshop. Entries close on December 2, so don’t miss your chance! This is your chance to showcase your expertise and inspire fellow community members. If you win, you’ll be able to attend the workshop for free and gain incredible insights to level up your practice while connecting with peers and industry experts in Birmingham! We’ll announce the winners here who will be contacted separately, so stay tuned. Let’s hear your amazing ideas below!
Hi,Dentally currently isn't the most easy place to retrieve estimates that have been sent to patients, or to track version control, or comments etc. with it all being linked to correspondence is ok, but a bit cumbersome to have to keep clicking in,.downloading and opening documents to find where you were at Surely there is a better way.... a full revamp of the estimates section is needed, with some form of database / record on creation so there is an index / relation to what has been sent,.ideally with version control as well. Is this on the roadmap, or could be added please? 🙂
Hi, what are the guidelines for customising email signatures to be more on brand and match that of our main email system, or ideally, will Dentally ever integrate with Office 365.for example as a mail relay so it's all handled in one place?I am keen to tailor the messaging and offers on the patient Comms as we send most of this out through Dentally to existing patients. Thanks
We have tried to access Dentally just now as we have patients today but Dentally is down apparently. Don’t know how to better get to Dentally support. Someone from Dentally please help!
Hello! Vision was installed last week and we are keen to use it to it’s full potential. We use an Iris HD IO camera but unfortunately the capture button isn’t working within the vision software….. Anyone else have this issue? Many thanksAnnabel
Keen to understand if and when it would be possible to log call data directly into a patients correspondence record without having to send it to the Dentally mailbox first which is what we have to do at present, or if this is being looked at or developed in the roadmap?We also produce documents that we have to dump then attach to patient records, if this could go straight in without a two step process this would be best. ThanksHarry
I am pushing for our POS and payments provider to integrate with Dentally, do you have any more on your roadmap other than Dojo and Worldpay, and what could be done to accelerate this if possible?We would like invoices to show up on the till without having to be manually typed in for payment, with the line items matching the invoice.Thanks
We’ve recently introduced Dentally Vision AI, and we’re excited about the possibilities it brings to modern dentistry! From acting as a “second pair of eyes” for more accurate diagnostics to streamlining administrative tasks, AI could revolutionise how you deliver patient care. ❓ Question for You: How do you think AI tools like Dentally Vision AI could make a difference in your practice? Are there specific features you’d love to see in the future? We’re eager to hear your thoughts and ideas! Drop your feedback below and check out our latest update for more details on how we’re integrating AI into dentistry.
Hi everyone! Apologies for going slightly off-topic, but I thought this would be a great place to ask other practice managers and owners what intranet platforms you’re using.I’ve developed an intranet for our team, but I’m having an issue that’s been bugging me—the ‘search contents’ function isn’t working as intended. This makes it difficult for our team to search keywords and find specific pages quickly, especially for FAQs. It’s become quite a frustration!I’d love to hear what platforms you’re all using for your practice intranets, especially if you’ve found one with a reliable search feature!Also, what tools are you using to keep your team connected for internal communication (Slack, Teams, etc.)?Any insights would be much appreciated. Thank you so much in advance!
Can dentally be linked and integrate with VOIP phones? This would hopefully allow caller ID to be displayed, ie when Mr Daniel Smith calls the practice, with his patient file already in Dentally, his name would pop up on the display to give a personal touch.VOIP also can allow a phone transcript to be created and so when Daniel Smith calls, a text file would get saved under the correspondence tab in dentally when the call took place and the details.Is this possible, easily done?
Has anyone been able to find any software that is compatible with dentally to automate your patient report segments upload to the likes of Hubspot/ Mailchimp so I don’t have to manually upload CSV files every week/month?
Is anyone signed up to Dentally Vision and the AI software. What is your experience with it?
We’re excited to roll out some fantastic new features and enhancements, and we’d love to hear how they’re making a difference in your day-to-day! 🆕 OPG Support for Dentally Vision AI: Our AI technology now processes OPG/panoramic images just like bitewings and periapical x-rays. This means you get more comprehensive AI insights across a wider range of imaging types, helping to enhance diagnostics and patient care. 🌟 Calendar Invitations in Appointment Finder: We’ve made it easier for your patients to remember their appointments! When you book an appointment and send a reminder, you can now attach an iCal invitation, so patients can easily add it to their personal calendars. This feature is designed to reduce missed appointments and improve overall scheduling efficiency. ⭐ Enhancing Clinical Excellence : We’ve also refined several aspects of your clinical workflow, including updates to clinical note templates and smarter saving for treatment items. Additionally, we’ve launched a serie
Hi all, It seems that the rota diaries api endpoint does not have an option to only request diaries that have been updated recently. Right now i have to run a full load every time i want to make sure my rota diaries are up-to-date. Is there a different method required to get incremental updates for rota diaries, or is this not a possibility now?
Hi all, i'm trying to read treatment plans that were created between january 1 and january 4. Per the API documentation i call the endpoint like so:https://api.dentally.co/v1/treatment_plans?created_after=2024-01-01&created_before=2024-01-04 However, this returns all treatment plans. The first record returned has a created_at value of 2024-10-10 (today). No matter what dates i enter for created_after and created_before, it always gives me the same response. Am i doing something wrong here? Or is there a bug in the Dentally API?
We have previously instructed the team to explain all transactions, including deposits, to ensure that incorrect deposits are not linked when a new invoice comes in. However, they are frequently forgetting to unlink and match the deposits to the correct invoices. I would love to hear how you are managing this @Lesley Morgan-Barlowx
Welcome to the Dentally community! 🎉 You’re now part of a group of professionals dedicated to advancing dental care with the help of innovative technology. Take a moment to introduce yourself—tell us a bit about your role or your practice, what brings you here, and maybe something fun about yourself (like your go-to way to unwind after a busy day at the practice!). It’s a great way to connect with fellow members and start building relationships within our community. Don’t be shy—jump in and say hello! 👋
Hey everyone! It’s that time of the year when we’re reaching out to hear directly from YOU! Our 2024 Dentally Customer Survey is now live, and this is your chance to share your thoughts on the software you use every day. Whether there’s a feature you can’t live without, something you’d love to see improved, or a new idea you’d like to pitch, we want to hear it all! Here’s how your feedback made an impact last year: • New root charting and customisable hover charting – for smoother workflows.• Break management improvements and practitioner utilisation dashboard – improving your calendar management experience.• Concierge app in Portal – elevating patient experience with Dentally. Let’s continue to shape the future of Dentally together! Plus, when you complete the survey, you’ll be entered into a prize draw for a chance to win a voucher! 🎉 Head over to our blog for all the details and to access the survey for your region.
Hey everyone! Did you know we’ve recently introduced some exciting updates to make Personal treatment plan templates even more customisable? Now, they’ll retain details like custom pricing, clinical notes, and appointment specifics, all tailored to your exact needs! We’d love to hear how you’ve been using these templates to streamline your charting process. Are there any features you’d like to see added? Let us know how you’re making the most of this update or if you have any ideas for future improvements! 👇 Head over to the blog for more details on the update.
Hi everyone! We’ve got some exciting news to share, based on your feedback! We have made big improvements to how clinical notes are managed, ensuring they are never missed, lost, or overwritten, even when multiple team members are working on the same treatment plan. Here’s what’s changed: Automatic Merging of Updates: If multiple users are editing different parts of a treatment item at the same time (like pricing and notes), Dentally will now automatically merge all updates and notify you when the treatment is refreshed. Conflict Alerts: If two users are editing the same part of a treatment item (like clinical notes), Dentally will alert you and prevent accidental overwrites, so no important details are lost. These changes make your charting experience smoother and more secure. Ready to dive deeper into how this can help your practice? Check out the full blog post 👉 Read more here Let us know what you think of the update or if you have any questions! 👇
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