Clinical

please could we have the feature back where, when hovering over a tooth or tooth space that brings up the history - this already happens, but on SOE you could then click on this item like a filling or XLA and it would bring up that entry from the clinical notes so you could see what was written then without having to scroll back through the notes

I'd like to provide feedback on your DIrect Messages feature. The windows to see the list of contacts is too small, and there is no appropriate signs as to which conversation has been read or not. Perhaps this features requires some reworking, as it is specially frustrating on large practices with dozens of staff texting. In fact, you cannot even read their full names if too long. Please fix this as this is a huge quality of lifeimprovement for a very good platform.

I often use the freeform AI option as it is good at summarizing longer discussions with patients. However, I would also like to use it when I am using a more structured templated note. eg when I do an examination I also have long discussions with patients about options pros and cons etc. These transcripts are not integrated when the exam template is used. Although I can save the completed exam template as a draft, and then copy the transcript, open a freeform note, say ‘hello’ to start it, stop the transcription, highlight and delete  the ‘hello’ and then paste the transcript and have Kiroku then generate the notes, then copy these into the patient notes as a second entry to the templated notes, it would be nice if there was a simple option of blending the freeform transcript and the template notes. ie get kiroku to do all the copy and pasting of transcripts. Would it be possible to have a ‘utilise transcript’ button to trigger kiroku to run the recorded transcript through the AI autom

Suggestion: put the save box at the bottom of the chart entry box so that when you have made a long clinical entry you do not have to scroll back up the screen just to save it.

Hi, I have charted watch on a tooth, it comes up on the chart, then when I do treatment over the area the watch was charted why is the watch still there over the treatment? Treatment should overlay the watch to show i am not watching this anymore. Why is this not the case? How can i change this?

Currently recharting on a tooth - (eg caries on a tooth that previously had caries on the same surface) causes deletion of the original charting (which might be from years ago) ...which is a fairly serious medicolegal issue - now it appears that the patient medical records have been altered and are incomplete, effectively Dentally has deleted the dentist’s notes and is leaving the dentist open to litigation due to missed diagnosis / poor record keeping, and has made the charting confusing to use and less useful because the old record is absent.The auto delete function might be useful when charting ...but should perhaps be limited to deleting only recently charted items - ie in the last hour or 24 hours.

Are there any plans to add notes and bleeding to BPE 

any codes for emax fits anyone please?

Guys, new users of Dentally here. So far loving it but I have inadvertently placed a ‘special needs’ icon on a patient. How do I remove it. Thanks peeps

How are others charting IFAL cases? We still have patients visiting for hygiene and maintenance appointments, I’m curious how others use dentally for this.

Over the next six weeks, we’ll help you get the most out of Dentally – with practical tips and quick wins, as well as new features you might have missed. We're kicking off Week One with Charting & Mixed Dentition – just in time for the school holiday rush. With more kids in the chair, it’s the perfect moment to brush up on tools like condensed mixed dentition, enhanced socket selection and predictive dentition suggestions to make charting faster and clearer. Read the full blog here 👉Make sure you share this post with your new colleagues so they can get a jump-start when joining your team 🎉 Have you tried these handy charting tools yet? Drop your thoughts below! And check back here next Tuesday for your second instalment of Summer School/Winter Workshop 2025! 

Could you add a feature that turned the banner at the top of the page to the same colour as they’re payment plan? Would make it much clearer if the patient was NHS, Pvt or Denplan at a glance. 

 We have moved from Exact to Dentally recently, we were not told, and didn’t think to ask that there is no Denplan tab on Dentally. We used this on exact for scoring and banding patients and for oral health scores. For our Denplan excel assessments this all needs to be recorded, how do other practices do this after moving to Dentally? Well need to go back to paper forms for scoring and banding, but how can we complete oral health scores?

Is there a way to turn off the ‘continuing treatment’ prefix when booking follow up appointments. At the moment if the patients name is too long or the appointment is too short I can’t see at a glance what they’re in for if I’m looking at the calendar.

The treatment and base chart menu make putting thing on the chart a lot quicker but is there a reason why they are oriented the way they are?When hovering over the upper teeth the chart is projected downwards covering the lower teeth and vice versa. This makes it annoying to swap between the upper and lower arch quickly.

On the concierge app it will only show the MH if it is due to be completed (older than 6 months)- sometime we get patients that have had medical changes and need to complete the MH again before the 6 month mark. It is fine doing it in surgery verbally but when there has been big changes we really need to be able to give them the iPad and get them to do it themselves. I understand that we can email the patient a link etc but when they are elderly or don't have their phone on them extra it is much easier doing on the tablet.  Please can you look into if there is a way of the pt updating their MH even if it is less than 6 months.

Could the medical history be updated with options for anxiety and depression on med history form please

Will it be possible to add a dropdown field in the patients notes? For example, we want to include the reason code when a patient has a scan taken and want to make this simple to do (and difficult to omit). There is a list of standard responses we want the clinicians to use rather than free text/personal choice. In other forms packages you can set these up as a dropdown selection, I wonder if Dentally will go this way. 

Would it be possible to have an individual login set up so when that individual puts treatment on the plan it auto populate with their associated template notes?

Small feature that could use a very easy update. I have a large volume of template notes to slot into the discussion portion of my exam notes for different situations but every time I insert a new template note it automatically gets placed at the top of the exam note rather than where my cursor is (ie where I want it inserted). Barring making shortcuts for all of my template notes this means a lot of copying and pasting to get the inserted note where I want it on the page. 

If ‘Prevent Price Change’ is set for a treatment item, is there any level of user that can override it in the chart? For example, can a Level 4 user override it?We’d like to prevent clinicians from changing the prices in general, but allow administrators to override them in the chart.

Hi is it possible to do a lab work tab within dentally (maybe next to chart) . The little feature you have is ok but a tab would be great. somewhere you could document:tooth/prosthesis - lab sent to - date sent/received/ completed with an area to upload the lab docket: Would be great if all this information was stored together so that if there was a future issue we could find the information instantly.  If this linked to reports, even better.  Thanks 

Is there a tab within dentally where you can document the hygiene prescription from a dentist that enables you at a glance to see when the prescription expires? 

Hi all,I wondered what everyone's process for recording Lab Work is and if anyone has a good way of using the new Lab Work Log. I don’t see it being very helpful with just the “Sent, Received, Overdue” feature as it doesn’t give any details.Ideally we would have things like which Lab was used, date due back and description of the lab work. We currently use a custom waiting list for this but want it all in one place.Any suggestions from users or updates from Dentally regarding improvements on this feature would be great.Thanks!

Addition of other items for the root status should be added, such as Apical abscess/infection (PA lesion), and root fracture (VRF). Variations on location of cracks that are more distinct and unique, including options for location i.e. buccal crack lingual crack mesial or distal. Following that thought process having UI that indicates fractures of restorations or parts of teeth. A specific icon/UI change for unsatisfactory restorations or restorations with secondary caries. Even variations to RCT such as overfill or underfill or unsatisfactory. Preferably all three.  I believe these items will help ensure a comprehensive picture of a patients current dental status.