Clinical

On the concierge app it will only show the MH if it is due to be completed (older than 6 months)- sometime we get patients that have had medical changes and need to complete the MH again before the 6 month mark. It is fine doing it in surgery verbally but when there has been big changes we really need to be able to give them the iPad and get them to do it themselves. I understand that we can email the patient a link etc but when they are elderly or don't have their phone on them extra it is much easier doing on the tablet.  Please can you look into if there is a way of the pt updating their MH even if it is less than 6 months.

Could the medical history be updated with options for anxiety and depression on med history form please

Will it be possible to add a dropdown field in the patients notes? For example, we want to include the reason code when a patient has a scan taken and want to make this simple to do (and difficult to omit). There is a list of standard responses we want the clinicians to use rather than free text/personal choice. In other forms packages you can set these up as a dropdown selection, I wonder if Dentally will go this way. 

Would it be possible to have an individual login set up so when that individual puts treatment on the plan it auto populate with their associated template notes?

Small feature that could use a very easy update. I have a large volume of template notes to slot into the discussion portion of my exam notes for different situations but every time I insert a new template note it automatically gets placed at the top of the exam note rather than where my cursor is (ie where I want it inserted). Barring making shortcuts for all of my template notes this means a lot of copying and pasting to get the inserted note where I want it on the page. 

If ‘Prevent Price Change’ is set for a treatment item, is there any level of user that can override it in the chart? For example, can a Level 4 user override it?We’d like to prevent clinicians from changing the prices in general, but allow administrators to override them in the chart.

Hi is it possible to do a lab work tab within dentally (maybe next to chart) . The little feature you have is ok but a tab would be great. somewhere you could document:tooth/prosthesis - lab sent to - date sent/received/ completed with an area to upload the lab docket: Would be great if all this information was stored together so that if there was a future issue we could find the information instantly.  If this linked to reports, even better.  Thanks 

Is there a tab within dentally where you can document the hygiene prescription from a dentist that enables you at a glance to see when the prescription expires? 

Hi all,I wondered what everyone's process for recording Lab Work is and if anyone has a good way of using the new Lab Work Log. I don’t see it being very helpful with just the “Sent, Received, Overdue” feature as it doesn’t give any details.Ideally we would have things like which Lab was used, date due back and description of the lab work. We currently use a custom waiting list for this but want it all in one place.Any suggestions from users or updates from Dentally regarding improvements on this feature would be great.Thanks!

Addition of other items for the root status should be added, such as Apical abscess/infection (PA lesion), and root fracture (VRF). Variations on location of cracks that are more distinct and unique, including options for location i.e. buccal crack lingual crack mesial or distal. Following that thought process having UI that indicates fractures of restorations or parts of teeth. A specific icon/UI change for unsatisfactory restorations or restorations with secondary caries. Even variations to RCT such as overfill or underfill or unsatisfactory. Preferably all three.  I believe these items will help ensure a comprehensive picture of a patients current dental status. 

Hi is there a plan to have a consent tab at all? To make it easier for patients to sign 

HelloJust wondering if is there currently a way to view patient images (e.g. XRays on dentally) and type clinical notes at the same time in Dentally?At the moment, I find myself switching back and forth between the notes section and the image viewer on dentally to cross-reference findings and confirm what I’m writing. It is a bit cumbersome, especially during XRay/OPT interpretation or when reviewing multiple images.Would it be possible to introduce a floating or resizable image window that stays visible while typing notes? I think this would be a really helpful feature for many of us in practice. Keen to hear if others have found a workaround or if this is something already on the roadmap.Thanks.

Hi, Is it possible to remove a watch from charting if it was put on as a treatment and completed rather than put on as a base chart item. I’ve just tried to remove a watch by clicking on TP in the history search, but the item is locked. 

Hi The charting function has changed recently for retained roots. Restorations previously charted have disappeared from the chart and it is not possible to chart a new filling.The only way I have found to chart a restoration is to remove the retained root status.Can this be fixed, please?

Would it be possible to have the “template notes” button in the text boxes when creating an estimate?  (body, footer, payment terms) this would allow addition of treatment specific consent information text to be added to estimates with a few shortcut keystrokes.  Would massively streamline getting relevant consent from a signed estimate.

Top 3 tips to make life easier x  

‘watch’ has disappeared from my hoverboard and also from the list of treatments - cannot find where it is to add to charts now - help please!!

So when I’m bulk editing patients to cancel days and such, I get a preview of the message being sent when its via SMS or Email but not when its by letter. Am I doing something wrong or can this feature be added? The system is cancelling the wrong appointments sometimes 😱

I have a suggestion for the search function under the history tab in a patient’s file/treatment:Is it possible for the word or tooth number being searched for to become highlighted As if the notes for an appointment are quite long it can be more bothersome to try and find what I’m searching for. 

Hi, can you come up with a way to rotate photos/ rads on the images section. thank you

With Dentally’s new Root Charting feature now available, we’d love to hear your thoughts on how you plan to incorporate this update into your daily workflow.  • Have you already tried charting roots in Dentally, and what has your experience been like so far?• How do you think this new feature will impact the way you manage more complex dental cases?• Root Charting provides a clearer visual representation of a patient’s dental health—do you see this changing how you communicate treatment plans with your patients? We’re excited to hear how you’re planning to use it in your practice, and if you’ve already tried it out, we’d love to know your feedback! 👇  PS: Root charting is available now! This is slowly being released across all sites. If you do not see the option in your 'chart preferences' ⚙️ get in touch with the support team via Live Chat to request access today!