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Question

Note Writing & Presentation Changes

  • June 4, 2026
  • 2 replies
  • 27 views

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Could I please ask why this change to notes was pushed? 

 

The old system of writing and reading notes was exceptional - everything in one place, visible, easy to view whilst also multi-tasking on other things (writing letters to patients, nurse checking notes for me whilst I am doing other clinical work).

 

Now it feels like we’re using the extremely outdated and unfriendly R4 with the clunky notes bar on the right.

 

I’m not sure what the reason was for the change, but personally would be grateful if we could have a choice to revert back to the previous system.

 

Thanks.

 

 

2 replies

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We have had multiple complaints from our entire team today its cause a lot of issues with information about the new patient consults (we see a lot) appointment information not being visable clearly and somethings have been missed today because of it we are genuinely dissapointed. 


Hebe Lowen
Community Manager
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  • Community Manager
  • June 4, 2026

Hi ​@syed.dentist, thank you for your feedback.

One of our product managers, ​@Amy, has just posted a response on a similar post regarding this feature, please see below: