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Hey everyone! Can you believe it’s December already? 😮 Now is the perfect time to revisit your pricing strategy and ensure your practice is set up for success in 2025. Adjusting prices can feel daunting, but it’s a necessary step to keep up with rising costs, inflation, retaining top talent, and continuing to deliver exceptional care to your patients. Why review your prices now? @David Rutherford, one of our Customer Success Managers, recently led a session on this very topic. He emphasised that a well-considered price review can:• Cover rising costs, inflation and staff wages.• Keep your practice competitive in your local market.• Strengthen patient loyalty when paired with exceptional service and communication. To help you get started, we’re sharing some valuable resources:• A Zoom recording of David’s session, where he explains everything in detail. [Recording link] (Password: Jfvaex=4)• A spreadsheet template to calculate potential revenue changes. This tool helps you work throug
Hi,Dentally currently isn't the most easy place to retrieve estimates that have been sent to patients, or to track version control, or comments etc. with it all being linked to correspondence is ok, but a bit cumbersome to have to keep clicking in,.downloading and opening documents to find where you were at Surely there is a better way.... a full revamp of the estimates section is needed, with some form of database / record on creation so there is an index / relation to what has been sent,.ideally with version control as well. Is this on the roadmap, or could be added please? 🙂
Hi everyone! Apologies for going slightly off-topic, but I thought this would be a great place to ask other practice managers and owners what intranet platforms you’re using.I’ve developed an intranet for our team, but I’m having an issue that’s been bugging me—the ‘search contents’ function isn’t working as intended. This makes it difficult for our team to search keywords and find specific pages quickly, especially for FAQs. It’s become quite a frustration!I’d love to hear what platforms you’re all using for your practice intranets, especially if you’ve found one with a reliable search feature!Also, what tools are you using to keep your team connected for internal communication (Slack, Teams, etc.)?Any insights would be much appreciated. Thank you so much in advance!
Hi All,We have sent a Mass Marketing E-mail to our patients describing some of our new services. How long does it normally take for this process to complete seeing as we are contacting around 8000 patients.Many thanks,
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