Ellie Bot is your own personal support assistant who is always available 24/7 to assist you in answering your queries via Live Chat in Dentally. Ellie Bot is here to make your life easier by providing quick and accurate answers to your questions whenever you need them. To get the best responses from Ellie Bot, it’s important you know how to communicate effectively with this tool, here are some best practices to help you get the most out of your interactions with Ellie Bot. Be specific When asking questions, the more details you provide, the better Ellie Bot can assist you. Vague questions can lead to general or incomplete answers. Instead of asking, "How do I create a template?" be specific and ask, "How do I create a new treatment plan template?" This helps Ellie Bot understand exactly what you need so they can provide the best answer first time round! Ask for regional-specific answers Different regions can have different procedures and regulations. If you need information that mi