Your monthly product round-up is live including improved clinical note review, AI note generation upgrades and more.
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New: NHS claim acknowledgement before rejection-risk submit
In the UK and Wales, NHS claim forms now include a clear acknowledgement step before submitting a claim that's likely to be rejected, helping practices catch likely rejections before they happen rather than after.
New: User Sessions report now visible to Level 4 users
Practice Level 4 users can now open the ‘User Sessions’ report directly from Reports, without needing support to impersonate their account. This makes it easier to self-serve login and session history.
New: Practices can create their own NexGen API credentials
UK and APAC Level 4 users can now generate their own NexGen API credentials from Settings, without needing a partner integration. This gives practices more control over connecting their own tools and reporting.
Improved: Scanned and uploaded documents can be attached to emails
Building on document scanning, practices can now attach scanned or uploaded documents straight to a patient email, including selecting specific pages from multi-page scans and combining them into a single PDF. No more downloading and re-uploading before sending.
Improved: Insurance certificate management when a dentist leaves
In Canada, practices can now remove a dentist's insurance certificate when they leave, keeping billing providers accurate without losing any claim history.
New: School name and NHI number on the Patients Report (New Zealand)
New Zealand practices can now filter and view School Name and NHI Number directly in the Patients Report, including in exports, making it easier to plan school visits and build working lists.
Beta New: Family appointments and upcoming appointments printout
Practices will be able to review and book appointments for linked family members from a single patient's Appointments tab and print a combined list of upcoming appointments for the whole household.