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Question

Treatment plan refusal reasons

  • July 23, 2026
  • 1 reply
  • 22 views

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Hi guys, 

 

I’ve been told theres a feature to add the reason why a patient has refused their treatment plan, e.g cost, finance failed etc. 

 

Does anyone know how I go about setting this up? If not is it a feature that could be added it would help with KPI 

 

Thanks

1 reply

Ysy Lees
Community Manager
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  • Community Manager
  • July 28, 2026

Hello! There isn’t currently a feature to add a reason why a patient has refused their treatment plan, however I have passed this onto the product team and will ensure any updates are posted here.