It would be extremely useful to know the length of time a patient has been registered at a practice up until the point they have been either archived or blocked from making any further appointments.
Just like the patient’s age and date of birth is listed at the top of the patient’s page, can we please also add a line with the length of time they have been a patient.
The rationale for this is that it is useful when having to make sensitive decisions about deregistering a patient due to a number of cancelled appointments / failed to attends or bad behaviour.
Whilst we can calculate this ourselves, it’s far quicker and nicer to see this information presented to us for every patient at the top. It also acts as a nice talking point when they come in and recognise loyalty.
This is such an easy and quick feature to implement as it not difficult to calculate this from the time they either first were setup or if that information is not available (because a practice migrated to dentally from another PMS) then from the date of thier first recorded appointment at the practice.
Thanks.