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Question

takings and income reports keep timing out or giving an error

  • November 14, 2025
  • 1 reply
  • 12 views

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The takings and income reports keep timing out or giving an error or returning no data - it is intermittent and does not always occur but this never used to happen. The issue is exacerbated when I do a wider date range or more practitioners however I never used to have this issue

1 reply

Ysy Lees
Community Manager
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  • Community Manager
  • November 26, 2025

Hello! While this can happen with different reports I appreciate this can be an issue especially when working with a wider data range. I have passed this on to the product team to be picked up and fixed.