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Question

Calling NHS practices - help shape new contract performance reporting

  • May 27, 2026
  • 8 replies
  • 88 views

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Hi all - I'm Luke, a product designer working with the Dentally team. We're building something we know a lot of NHS practices have been after: clear reporting on how you're tracking against your NHS contract. Where you are against your ACV/UDA target, how individual clinicians are performing, and where the gaps are - without having to piece it together yourself.

We’re focused on Wales at the moment, but keen to hear from NHS practices from any region.

Who I'm looking for

Practice managers and clinicians/associates who deal with NHS contract performance day to day. You don't need to be a Dentally expert or have any technical knowledge - if you've ever had to work out whether the practice is on track, or had that conversation about an associate's numbers, you're exactly who I want to hear from.

I'm keen to hear from both sides, because what a practice manager needs to see and what an associate needs to see aren't always the same thing.

What's involved

A short, informal video call - 30 to 45 minutes - where I show you some early designs and you tell me what's useful, what's missing, and what doesn't make sense. No prep needed and no right answers. I just want honest reactions to help us get it right before we build.

Interested?

Drop a comment or send me a message with:

  • Your role (PM, associate, principal, etc.)
  • A rough idea of your availability over the next couple of weeks

That's it. Really appreciate anyone willing to give a bit of time.

Thanks, Luke

8 replies

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  • Savvy Contributor
  • May 28, 2026

Hi Luke,

I did raise this a feature request back in January. 

Happy to help.

 


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  • Author
  • Enthusiast
  • May 28, 2026

Hi Luke,

I did raise this a feature request back in January. 

Happy to help.

 


Thanks Ola, really appreciate you flagging that. Just dropped you an email to follow up. Looking forward to chatting.


Hebe Lowen
Community Manager
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  • Community Manager
  • May 29, 2026

@JKB ​@aishaansari ​@ahmed6780 ​@Carl Fullaway I know you have also shared feedback in the Community around UDA tracking in the past. Drop a comment below if you’d be interested in seeing some early designs and sharing your feedback - see Luke’s post above for details!


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I can have a look, should have some time next Wed / Thur 

I am principal dentist and a previous Beta test site for Exact


Jordan
Savvy Contributor
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  • Savvy Contributor
  • May 31, 2026

More than happy to help

Area manager - available most days over the coming weeks 


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  • Author
  • Enthusiast
  • June 1, 2026

Thanks ​@Carl Fullaway and ​@Jordan - I’ve followed up on an email to get something booked in.


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  • Enthusiast
  • June 2, 2026

Hi Luke

practice owner ,availability some mornings most weeks  

really struggling with the New Welsh Contract  

Medical history: is there a way to update the old one ?

can we send a group message not individually ?

can you include a “hover feature “ so you can quickly look at BPE and medical history 

there should be a way to uncharge payments particularly on the same day !

as a practice owner in Wales ,  I need to see patient numbers. In these categories    HP     NP     NUP  .
We have target numbers that we are counting down manually currently.  


BCDC2023
Crowned Member
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  • Crowned Member
  • June 5, 2026

Yes happy to participate.  I’m flexible on timing, usually mid-morning or mid afternoon around 3pm if you can msg me privately with a few date and time options, thanks.