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Refund button and do not recall button

  • Aug 27, 2026 10:34 AM UTC
  • 2 replies
  • 49 views

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Hi it would be really useful if a refund button could be created for refunds rather than creating negative invoices and then negative payments.  Also a do not recall button for those patients that do not want to be recalled rather than having to clear recalls on the patient details page as well as the recalls page. 

 

2 replies

BCDC2023
Crowned Member
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  • Crowned Member
  • Aug 27, 2026 11:14 AM UTC

Both excellent suggestions. Badly needed.  


Ysy Lees
Community Manager
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  • Community Manager
  • Sep 10, 2026 4:20 PM UTC

Hello! Thank you for your feedback, I have passed this on to the product team. As a workaround for the do not recall button I would suggest removing the patient’s recall date/interval and deleting/skipping the active markers so they stop being contacted.