Hi
I’d like to make a feature request please. We have no use for the ‘Ready to book’ toggle on the appointments- would it be possible to add the ability to switch this feature off in the settings or at least set the switch to ‘on’ as default? If someone forgets to tick the box it causes delays at reception
Many thanks!
Best answer by Hebe Lowen
Hi everyone, I have just updated the other thread too, but I’m pleased to confirm that the product team have now released an update to the ‘Ready to book’ feature.
As you may have already spotted, there is now an option in the practitioner settings which allows you to set the toggle to on by default.
Please note, we have seen consistently improved booking conversions when the toggle is off by default, so would still recommend leaving it as is for better practice outcomes - however the option to customise it is there now if you need it.
Thank you
+4Hello! Thank you for your request - I have passed this on to the product team to review and will keep this thread updated with any progress.
+10Thanks both - one of our product managers has responded in a different thread regarding this feature, please see below:
If you’d like to add any further feedback, feel free to pop it in the other thread so Fran the product manager can see it 😊
+10Hi everyone, I have just updated the other thread too, but I’m pleased to confirm that the product team have now released an update to the ‘Ready to book’ feature.
As you may have already spotted, there is now an option in the practitioner settings which allows you to set the toggle to on by default.
Please note, we have seen consistently improved booking conversions when the toggle is off by default, so would still recommend leaving it as is for better practice outcomes - however the option to customise it is there now if you need it.
Thank you
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