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Make appointment reasons default to a set duration (e.g. H30 = 30 minutes)

  • May 8, 2026
  • 2 replies
  • 36 views

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At the moment, appointment reasons don’t have a default duration, so H30 always needs the duration selecting at the time you book. This is inefficient when H30 should always be 30 minutes for all practitioners. Please add a setting so an appointment reason can be configured to default to a specific duration (e.g. 30 minutes), rather than having to pick it each time.

2 replies

Hebe Lowen
Community Manager
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  • Community Manager
  • May 11, 2026

@alakhani105 thanks for your feedback - this is already on the product team’s radar and is something they are exploring! This insight is really helpful, I’ll ensure it is passed along to the team


Hebe Lowen
Community Manager
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  • Community Manager
  • May 12, 2026

 ​@alakhani105 we’re actually trialling a new workflow for how appointment reasons are set up, which could involve more customisation like this - we’d love you to be one of our testers!

You can find out more here: