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Question

logging an external email in to dentally

  • July 23, 2026
  • 3 replies
  • 79 views

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Hi guys,

When we have an email sent to us and it is not through Dentally, we have to obviously log it in a patient’s notes, correspondence etc. It would be good if a ‘log and email’ toggle could be selected as well as ‘log a call’ in correspondence

 

3 replies

RegentStreet85
Crowned Member
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Some kind of intehration with office or gmail would be a good idea. 

 

I know there are lots of caveats to it but something perhaps for Dentally to look at as most practices have emails outside of Dentally. 

Tom 


Ysy Lees
Community Manager
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  • Community Manager
  • July 28, 2026

Thank you for the suggestion, I have passed this onto the product team!


Anand Parekh
Enthusiast
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  • Enthusiast
  • September 2, 2026

100% agree! Every practice will having a ‘patient facing” email 

You end up juggling comms in and outside of dentally and don’t have a single ‘source of truth’ without manually effort 

also this question isn’t solved or answered so umark it please!