Request for an alert to trigger when a patient is running more than 3-5minutes late for appointment. Purpose is to prompt reception staff to contact them or confirm presence in the waiting room for patients that have not checked in properly. D4W has this as a standard feature and you can change the amount of time the patient is late by before it prompts you.
+4- Community Manager
Hi Matt! While Dentally offers diary status icons it doesn’t currently have a customisable alert as you’ve suggested. I’ll make sure to pass this on to the product team and update this thread with any changes. Thank you for your feedback.
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