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Question

Deposit system

  • December 5, 2025
  • 2 replies
  • 26 views

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Is anyone else having troubles with the deposits system? we’re finding any funds taken that are allocated as a deposit don’t get allocated to any invoices generated without being manually released. Even if the invoice generated matches the clinician on the deposit.

2 replies

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  • Enthusiast
  • December 15, 2025

Is anyone else having troubles with the deposits system? we’re finding any funds taken that are allocated as a deposit don’t get allocated to any invoices generated without being manually released. Even if the invoice generated matches the clinician on the deposit.

Yes i have noticed this too. Seems a bit silly having the option to link a deposit to a clinician if it isn’t going to then auto-allocate it to the next invoice.


Hebe Lowen
Community Manager
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  • Community Manager
  • December 15, 2025

Thank you both for your feedback - we will be exploring enhancements to the deposit system in the future, if you have any further feedback please do let us know!