Has anyone else had an issue with the Bot closing a conversation with one of the help desk team without the person actually answering the question or is it just me?
Dentally Bot
- Dentally Team
Hi
We have looked into this and identified a rare set of circumstances where Ellie would think a chat is inactive and can be closed, the good news is that we have fixed this so it won't happen again!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.