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Clinician Whitelist/Blacklist

  • September 30, 2025
  • 3 replies
  • 29 views

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Introduce a function that allows patients to specify clinicians they prefer not to see. If a patient is moved into an appointment slot with a clinician they’ve flagged, the system should display a warning:


“This patient has requested not to see this clinician. Do you wish to proceed with this appointment?”

 

This feature would streamline diary management by reducing the need for staff to manually check patient notes when reassigning appointments. It functions similarly to a “clinician exclusion list” or a reverse whitelist, ensuring patient preferences are respected while improving operational efficiency.

3 replies

BCDC2023
Community Pro
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  • Community Pro
  • 38 replies
  • September 30, 2025

+1

I recently made the suggestion that we have the ability to block a patient from Being booked with a particular clinician if the clinician doesn’t want to see them.  
 

I guess we need one method of doing this rather than two ie patient doesn’t want to see a clinician so a “exclude patient from clinician” option would be ideal.  


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  • Author
  • Enthusiast
  • 2 replies
  • September 30, 2025

+1

I recently made the suggestion that we have the ability to block a patient from Being booked with a particular clinician if the clinician doesn’t want to see them.  
 

I guess we need one method of doing this rather than two ie patient doesn’t want to see a clinician so a “exclude patient from clinician” option would be ideal.  

I don’t mind which method they use, as long as it can be done and there is a warning to say you’re bookng the patient with someone they don’t want to see.


Saymon
Community Manager
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  • Community Manager
  • 280 replies
  • October 6, 2025

Hi ​@Rents

Thanks for the suggestion, I think it’s a great idea! As ​@BCDC2023 mentioned, I’ll merge this with their post since the scope and reasoning are quite similar. I don’t have an update to share just yet, but I’ll make sure to keep this thread updated 😊

If anyone else would find this useful, please do add a comment below - the more feedback we get, the easier it is to feature it on the homepage and help the team prioritise.