Hi!
At the moment, Dentally is only allowing to capture one email address per patient record. Is there a way that it can capture more than one per patient. so that it will work in automation notifications?
Thank you.
+10- Crowned Member
Did you mean for the patient to have one more than one email address or the same email address is used for multiple family members like a mother a several children?
We have the issue of when emails come in to Dentally mail, it’s often for the person other than the mother or primary contact. Would be useful if Dentally somehow shows all members who share that email when the email comes in.
+4- Community Manager
Hi Eve! Unfortunately we are unable to capture more than one email address per patient as this would affect multiple areas that use email for communication, search, patient consent, API, integrations and more. I will make sure to update this thread if there are any changes to this in the future.
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