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Question

Can't access diary

  • February 6, 2025
  • 1 reply
  • 37 views

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Hi!

My diary is not showing.

Can you help please?

THanks.

Ana

This topic has been closed for replies.

1 reply

Saymon
Community Manager
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  • Community Manager
  • 280 replies
  • February 6, 2025

Hey Ana,

 

That sounds frustrating 😓 let’s try a few quick checks to get your diary back!

• Make sure you’re using Google Chrome and logged into app.dentally.co (not app.dental.ly).

• If you’re a multi-site practitioner, check that you’ve selected the correct location when logging in.

• In the calendar view, go to the Show/Hide calendar setting and make sure your diary is set to show.

• Try refreshing Dentally or clearing your Chrome cache—sometimes that does the trick!

 

If none of these work, it might be worth reaching out to support so they can take a closer look. Let me know if any of these help! 😊