+1please can we have a feature so that when checking in a pt that has multiple appointment on the same day it will notify the user that checks them in.
For example if a pt has an exam and hygienist appt one after another, if the system could then prompt the user notifying them of a double-booking.
This would really help in making sure appointments aren’t missed and reduces the chances of practitioners running behind because of catching up.
+9+1 we face this issue too, sometimes forgetting to check the person in twice across clinicians back to back.
+14Hi
thanks for the suggestion. We’ve actually received similar feedback from other customers, particularly those coming from SOE (Exact) where double-booked appointments are clearly highlighted in red for both entries, and appointments booked in a closed diary are also flagged the same way.
I’ll pass this feedback on to the Product team, as these improvements are closely related and could be explored together. If other practices have similar expectations or workflows, feel free to add your perspective below!
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