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Question

Adding a QR Code to letter templates

  • Jul 8, 2026 8:48 AM UTC
  • 3 replies
  • 52 views

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We are wanting to add a QR code that links back to a feedback questionnaire to some of our letter templates but Dentally does not support this.  Dentally support has suggested adding the QR code to already created letters in Word but this is not really an effective solution for us.  Could this be added as a development feature please?

3 replies

Hebe Lowen
Community Manager
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  • Community Manager
  • Jul 8, 2026 12:28 PM UTC

Hi ​@Bonny Leon - the team have confirmed that there is a way to include images (such as QR codes) in letter templates. Someone from the support team is reaching out to talk you through the steps - apologies that you were given incorrect information before.

I will still raise a feature request for being able to add images more easily


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  • Author
  • Enthusiast
  • Jul 15, 2026 8:57 AM UTC

Thank you Hebe

I have not heard from the support team yet, but that sounds positive.

 

 


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  • Newcomer
  • Oct 27, 2026 3:13 PM UTC

Hi ​@Hebe Lowen, 

You replied to my mamaer 3 months ago with regards to someone being in touch to add a QR code to our letter templates, however no one has been in touch.  

Would it be possible for someone to contact me with regards to this, rather then Bonny please as I have now took this on.  

We are hoping to get the QR code on as soon as posisble, if that’s at all possible please? 

Cheryl