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Ability to Change date on payments without deleting them

  • July 23, 2026
  • 1 reply
  • 21 views

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As a Level 4 user, I would like the ability to change the date of an existing payment without having to delete and recreate it.

At present, if a payment is entered with the wrong date, the only option is to:

  1. Unallocate the payment.
  2. Delete the payment.
  3. Enter the payment again with the correct date.
  4. Reallocate it to the relevant treatment or invoices.

This is a time-consuming process for what is often a simple data entry correction. It also increases the risk of mistakes when reallocating payments.

Allowing Level 4 users to edit the payment date while keeping all allocations intact would:

  • Save time for practice staff.
  • Reduce unnecessary administrative work.
  • Minimise the risk of allocation errors.
  • Improve efficiency without compromising security, as the permission would be restricted to high-level users.

1 reply

Ysy Lees
Community Manager
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  • Community Manager
  • July 28, 2026

Thank you for your feedback, I will ensure this is fed back to the product team! If there are any updates on this, I will post them here.