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Data Tag for Recall

  • February 19, 2026
  • 1 reply
  • 24 views

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If we had a data tag that pulls from the patients Dentist Recall, we could tailor automated texts to include the data tag which would read something like “Dear Patient, This is a reminder you are due a dental examination on or around *[patient_next_dentist_recall]…… etc etc.

It could be pulled from two locations in dentally, via either Patient Details-->Next Dentist Recall where it shows the date chosen but this is a dropdown that can be changed, OR from Patient Recalls→Due where it shows the date chosen under where it says Due

Little additions like this would be fantastic for customisation for automation.

 

EDIT: Referencing a specific date in a text like this works better because a patient can know exactly when they are/were due depending on when they read this communication from us (as long as the dentists set up recalls correctly!)

1 reply

Saymon
Community Manager
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  • Community Manager
  • February 20, 2026

Hi ​@Vas,

Thanks for sharing this.

It’s something our Product team has seen and acknowledged it as something worth considering. There’s nothing planned around it at the moment, but it’s been captured and is on their radar. 😊

 

Appreciate you raising it.