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Question

Concierge

  • May 26, 2026
  • 2 replies
  • 14 views

RegentStreet85
Crowned Member
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@Saymon ​@Hebe Lowen 

 

Hello, 

As stated on the dentally help pages https://help.dentally.com/en/articles/3563775-dentally-ipad Dentally are looking at reiring the ipad app. 

Does Dentally have any plans to mirror the appt book listing for each day within the concierge app. 

Can be a bit cumbersome having to get pts to confirm its them when doing their forms. We tend to initiate for them and pass it over to fill in. 

 

Also, is there a way of stopping concierge from checking pts in. We do that on our kiosk or manually once forms complete. 

 

2 replies

lochansidhu
Dentally Team
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  • Dentally Team
  • May 26, 2026

Hi ​@RegentStreet85 , 

Great to hear from you - I know we have spoken before but for the benefits of others I am the Product Manager here leading on patient experience. 

Alongside Online Booking, we are looking at making updates to Concierge to support the retiring of the iPad app. 

Would be great to put some time in again with you and we can discuss this further!

Best, 
Lochan

 

 


 


RegentStreet85
Crowned Member
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  • Author
  • Crowned Member
  • May 26, 2026

Hi Lochan

 

Thanks. That's good to know, yes no problem, be happy to get some more insight

 


Tom