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Question

Booking Confirmation Testers Needed

  • Jul 7, 2026 6:56 AM UTC
  • 17 replies
  • 356 views

Charlotte B
Dentally Team
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Hi everyone!

 

We’re developing the ability to send SMS and emails when an appointment is booked in the calendar, so you no longer need to send confirmations manually after booking an appointment.

 

If you’d like early access we’re looking for beta testers to try the feature and provide feedback.

 

Drop a comment below if you’d like to join, and we’ll get in touch with next steps!

17 replies

Hebe Lowen
Community Manager
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  • Community Manager
  • Jul 7, 2026 7:02 AM UTC

​@BCDC2023 ​@LPascotdental ​@Ola ​@RegentStreet85 ​@Anne-Maree Siderides ​@LMFletch pleased to confirm you’re already on the list of Beta testers as we know you’ve expressed interest in the past!


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  • Savvy Contributor
  • Jul 7, 2026 7:04 AM UTC

Yes please!

 


RegentStreet85
Crowned Member
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Thanks ​@Hebe Lowen yes we willl await our confiormation from ​@Charlotte B 


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  • Newcomer
  • Jul 7, 2026 8:02 AM UTC

yes please :)


Jordan
Community Pro
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  • Community Pro
  • Jul 8, 2026 6:35 AM UTC

yes please


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Hi Hebe, do you know when the testing will be running? I will be away for a month so just checking the timing will work


Hebe Lowen
Community Manager
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  • Community Manager
  • Jul 9, 2026 7:00 AM UTC

Hi ​@Anne-Maree Siderides I’ll DM you :) 


  • Enthusiast
  • Jul 9, 2026 7:29 AM UTC

Hi! I would be interested in doing this :)


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  • Newcomer
  • Jul 9, 2026 11:10 AM UTC

Hi everyone!

 

We’re developing the ability to send SMS and emails when an appointment is booked in the calendar, so you no longer need to send confirmations manually after booking an appointment.

 

If you’d like early access we’re looking for beta testers to try the feature and provide feedback.

 

Drop a comment below if you’d like to join, and we’ll get in touch with next steps!

Yes please can we test this!

 


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  • Enthusiast
  • Jul 13, 2026 3:04 AM UTC

Yes, very interested. Please add me in!


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​@Charlotte B  Please include Wai Lam from SmileOn Perth as well, who has expressed interest in this and asked me to post on her behalf.


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  • Newcomer
  • Jul 14, 2026 9:37 AM UTC

Could I ask for a related feature: could you please get the confirmation email to be sent out with say 5 minutes delay in case it is being moved around in the calendar when booking. This happens when we are booking a patient and we put the appointment on the calendar and the patient is still discussing with us timings and say they finalise on another time and we move/drag it. So the system will check in 5 minutes if the appointment is still there and will then send a confirmation.


Charlotte B
Dentally Team
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  • Author
  • Dentally Team
  • Jul 14, 2026 8:23 PM UTC

Hi ​@Taha. This is exactly how booking confirmations will work! When the appointment is booked there is a 10 minute delay before the SMS and/or email is sent to the patient. This is to ensure that any changes to the appointment can be made before the messages are sent out, so you’re always communicating the correct information to the patient. 


Charlotte B
Dentally Team
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  • Author
  • Dentally Team
  • Jul 14, 2026 8:30 PM UTC

Hi everyone! Thank you so much to all that have asked to be a beta tester. We now have enough participants lined up that we won’t be taking anymore volunteers at this stage.

We’ll be reaching out to all have have asked to test the feature this week with an information pack of how Booking Confirmations works.

If you are interested in using Booking Confirmations but missed the call for beta testing, please leave a comment on this thread, and I will make a note to get in touch with you when we release Booking Confirmations to all of Dentally.


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  • Newcomer
  • Jul 21, 2026 8:27 AM UTC

Yes please


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  • Enthusiast
  • Aug 12, 2026 9:21 AM UTC

yes please 


Anand Parekh
Enthusiast
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  • Enthusiast
  • Aug 24, 2026 9:54 AM UTC

Yes please! also interested in how close it is to confirmation SMS and if one is prioritised over the other etc within a certain timeframe