Hi
We have been reviewing the recalls from the last few years and it looks like dentally has had hundreds of patients who have not been put in a recall work flow so been marked as unprocessed.
As you can expect I am not happy to see this. We have not changed anything on the settings.
Any ideas about how we can sort this? I would like to get them to be placed in the current recall work flow so they can be reprocessed and have new recalls generated automatically. I would dread having to do this manually.
Has this happened to anyone else?
Any suggestions?
Thanks in advance