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Note writing

  • April 28, 2026
  • 1 reply
  • 28 views

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Hi new to dentally (over the last 10 months) and i couldn't find this question in archive.

 

When writing notes i am finding the cursor seems to jump around, occasionally i’ll be editing my template and the cursor would randomly have jumped to a different line, or end of the line or a different position and its making note writing difficult as i am consistently having to correct its positioning.

 

I have tried multiple keyboards and wired to see if it was a keyboard issues but it seems to be a constant problem with all surgeries here.

 

Is this a known bug with the library used? Is there any fix for this?

 

Thanks in anticipation.

 

Sim

1 reply

Hebe Lowen
Community Manager
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  • Community Manager
  • April 28, 2026

Hi ​@Sim Singh, thanks for your question. That’s certainly not expected behaviour, but we’ve not heard of this issue occurring for other users recently.

We would advise contacting our team via support chat so they can take a look at your configuration and raise a bug if needed. Start a support chat and someone should get back to you soon!