Skip to main content
Question

No Instant messaging or support chat

  • October 20, 2025
  • 2 replies
  • 33 views

RegentStreet85
Community Pro
Forum|alt.badge.img+8

Hello 

 

@Saymon  ​@David Rutherford ​@Molly H ​@Hansa Rastogi, there is an issue with direct messaging this morning

Noone can send direct messages, support messages or get hold of Dentally by phone. 

 

Is there a problem that we havent been made aware of? 

Tom 

2 replies

Saymon
Community Manager
Forum|alt.badge.img+14
  • Community Manager
  • 280 replies
  • October 20, 2025

Hi ​@RegentStreet85!
Due to a global AWS (Amazon Web Services) outage, we are aware of issues affecting multiple Dentally services - we are working to resolve this as quickly as possible. 🙏


RegentStreet85
Community Pro
Forum|alt.badge.img+8
  • Author
  • Community Pro
  • 32 replies
  • October 20, 2025

Thank you. Sorry, had to use this channel but even phone lines arent working


Tom