Really disappointed at the lack of effort in adapting the software for Scottish users. The software has clearly been optimised for English users privately or in the UDA system and while we pay the same for the same software, it is shamefully lacking in functionality and clunkier than older softwares especially for use within the Scottish NHS SDR.
+15- Community Manager
Hi
I’m really sorry to hear you’re feeling this way. That’s not the experience we’d want any Scottish practice to have.
I don’t want to jump to conclusions about what specifically isn’t working for you, so if you’re happy to share a couple of examples of what feels lacking or clunky, that would really help me understand it properly
Scotland absolutely shouldn’t feel like an afterthought, so it’s important we get clear on where the pain actually is rather than assuming.
Happy to chat more here or 1:1 if that’s easier!
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