I have found that when I am viewing a patient’s details, if i click on another patient through the “Recently Viewed Patients” section, it will keep stuff the same like the patient ID, and other things like dropdown selections such as who their dentist is etc.
Most of the time its data that has been changed on patient X for example, then you view patient Y and those details yoyve changed are on their profile, however if you refresh the page, you will find these changes have not been saved onto anyone else you view after (phew).
But it can create a lot of confusion for multiple people and multiple reasons, are we aware of this mini-bug and is it being worked on to improve? Is there anything internally we can do, any settings to change to make that run smoother? Obviously when loading a patient, refreshing the page is easy to do to make sure its all correct, but its not ideal.
Im not sure if anyone else has encountered this or reported it but any feedback would be appreciated on this topic!
Information not Updating between screens
- Enthusiast
+9- Community Manager
Thanks
I’ve passed it onto the product team and they’ll look to get it fixed as soon as possible
- Enthusiast
Thanks
I’ve passed it onto the product team and they’ll look to get it fixed as soon as possible
Have we found a solution for this? It is still not updating the patient ID when selecting a different patient from the “recently viewed patients” tab. We need to refresh our browser for the patient ID to change still. Thank you!
+15- Community Manager
Hi
I’m double checking with the Product team on the current status. From what I can see it’s still being investigated, as it’s proving a bit tricky to reproduce consistently.
It’s definitely on the team’s radar though, and I’ll keep this thread updated as soon as I have anything concrete to share.
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