I feel a good thing to add to Dentally is now patients aRe attending on both NHS and DenPlan HYG, if there's a way that both can show and allocate to depending on what appointment the patient is here for? As if a patient comes for a check-up we have to change their payment plan to NHS and then back to Denplan HYG if they come for hygiene, but sometimes this isnt done or there's confusion, if there is anything that can be done to help this?
Many thanks
+4Hi Isabella! You are correct, a patient can currently only have one default payment plan. You can override the payment plan on an individual treatment plan without changing the patient’s default (which helps with pricing/allocation) however the NHS tab will still expect the patient to be on an NHS plan. I’ve made sure to pass this on to the product team and I’ll update this thread with any changes.
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