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Requesting higher API rate limits

  • February 16, 2026
  • 4 replies
  • 101 views

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Hi,

 

One of the dental practices which we work with is having a Dentally account for multiple sites. I don’t know the exact number but they have around 10 sites for the Dentally account.

 

Is there a way or a procedure to increase the limit of 3600 API calls per hour? With the current limit and setup of the account, it would be very hard to stay in sync in a correct way.

 

Thanks, 

Saimen

Best answer by johnb14

It may be possible to secure a higher rate limit by reaching out to the Dentally team specifically for a deeper integration.

4 replies

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  • Newcomer
  • Answer
  • February 16, 2026

It may be possible to secure a higher rate limit by reaching out to the Dentally team specifically for a deeper integration.


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  • Savvy Contributor
  • February 23, 2026

+1 on this - its a constant issue for us and really needs to be resolved


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  • Newcomer
  • February 23, 2026

@aferguson024 what is your use case for the api at the moment?

+1 on this - its a constant issue for us and really needs to be resolved

 


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  • Savvy Contributor
  • February 23, 2026

@aferguson024 what is your use case for the api at the moment?

+1 on this - its a constant issue for us and really needs to be resolved

 

Data warehousing primarily, which then enables lots of other systems / integrations