Hi all
Hope everyone is well
We want to update out CRM to allow us to sync booked leads with denally, but unsure if Dentally’s API is 2 way. We spoke to a company that claims to help, but they didn’t!
Does anyone have information on this. Many thanks
I am pretty sure it only works one way (pulling Dentally Data) but perhaps @saymon could advise?
Hi
Yes, Dentally’s API is designed to support two-way communication. You can both read from and write to it. However, it’s important to note that this two-way functionality isn’t available for every single action or endpoint. It really depends on what you’re looking to achieve with your CRM sync.
For example, if you’re planning to sync booked leads, some endpoints might allow you to push updates while others may be more read-focused. I’d suggest taking a look at the specific endpoints involved in your use case to see if they support writing data back into Dentally. Our API documentation can be really helpful here, and if you have any particular endpoints in mind, feel free to share more details. That way, we can dive into the specifics or even loop in one of our engineers for further clarity.
Hope this helps!
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